• Supporting the sales department by assisting in quotations, and orders, ensuring efficient sales processes and customer satisfaction.• Supporting the e-commerce department by assisting in data reports and inventory management, contributing to accurate record-keeping• Developing and executing email and text marketing strategies for the Jessie James website, resulting in increased customer engagement and sales growth• Assisting in CAD designs in a timely manner• Responding to customer service emails and phone calls promptly and ensuring high satisfaction• Assisting in Amazon listings, from writing the copy to designing graphics

• Designed apparel, including t-shirts, hats, and other items, and adapted to clients’ preferred styles.• Spearheaded social media templates and website illustrations for a company rebranding effort.• Collaborated with clients and team members to achieve desired results, including attending meetings, presenting ideas, and incorporating feedback.

• Collaborated with team members to deliver high-quality beverages and food items efficiently.• Adapted to last-minute changes in a fast-paced environment to ensure customer satisfaction.• Demonstrated strong knowledge of menu offerings and allergy information to provide exceptional customer service.• Operated cash register and accurately handled financial transactions, including cash, credit, and gift card payments.• Assists with opening and closing duties, including counting cash drawers, preparing the store for the day, and securing the store at night.