Unique Jackson Email & Phone Number

Miami, FL, US

Allentown, Pennsylvania, US

• Overseeing the daily technical operations of computer systems and processes while ensuring superior performance to maintain compliance.
• Upgraded Microsoft office from office 2016 to Office 365 alongside our third-party support
• Dealt with technical issues in a private organization environment, which included system crashes, resource failures, and data recoveries on an insecure network.
• Configured network systems along with setup workstations
• Developed a ticketing system to collect technical issues and maintain inventory.
• Created a data report system to track activities and manage the outcome of projects.

Brisbane, AU

Communicates with all faculty members in school systems along with Installing and configuring applications and other supported software packages. Performs basic troubleshooting and triage strategies on various laptops and/or desktops via remote access by phone and email communication.Resolves routine issues and/or problems related to education dedicated.

Hanover, MD, US

Installed Microsoft Outlook application by using Microsoft Exchange migration process. Assisted medical end-users in enabling office 365 accounts. Contributed to daily ticket operations with resolutions in an address to high volumes of service requests by end-users due to the project’s high priority. I managed and organize daily operations concerning.

US

Set up workstations in new buildings by prepping and deploying technical equipment to various departments and buildings. Also requisitioned technical property from decommissioned facilities.Contributed to inhouse End User Support daily task with TIER I Technician skill set to provide resolutions in an address to high volumes of service requests by.

Philadelphia, PA, US

• Worked on systems with of Moca capabilities and DOCSIS 3.1 enabled devices.
• Provided low voltage services and skills to 35-50 customer per week, along with working weekends and extra hours.
• Maintained knowledge of new policies, procedures, and products along with communication skills with customers and with managerial personnel

Accomplish daily tasks consisting of an average of 10 requests for equipment delivery, installations, and/or repairs by utilizing detail-oriented problem-solving skills and communication techniques with customers. Promote equipment and services to both existing and new clients using various sales techniques such as body language, leading questions, and.

Chicago, IL, US

• Engage in field and warehouse activities such as bed decontamination and product cleaning.
• Collaborates and communicates effectively with sales, co-workers, other departments and customers
• Perform complex repairs
• Participates in the on-call rotation to provide 24/7 coverage.
• Assist in maintaining an accurate on site inventory.
• Delivers and removes products as well as completes functional checks.

New York, NY, US

Technical resources relocation, workstation installations, network upgrades, maintaining inventory, analyst reports, troubleshooting hardware, and software systems, repairs, and managed user access all via ticket responses. Operated out of two separate facilities within 20 miles, and produce troubleshooting, analysis, and solutions in complex technical.

Addison, Illinois, US

Duties include technical resource relocations, resource deliveries, network upgrades, inventory recording, analyst reports, troubleshooting hardware and software systems, repairs, and ticket responses. Traveling to various schools within the five boroughs to troubleshoot, analyze and provide solutions in an easy-to-understand language. Provided quality.

Chandler, Arizona, US

Rochester, NY, US

Bachelor Of Arts (B.A.), Information Technology Security

Associate Of Science (A.S.), Computer Science