Christopher Fant Email & Phone Number

*Created and conducted Client Questionnaire process (3) *Constructed website and Implemented Website Design *Serve as Business Analyst for Clients *Social Media implementation *Implemented SEO for clients *Business Process streamlining and improvements *Managed and performed Billing and Accounting activities *Developed Strategic Partnerships with local.

Mokena, IL, US

Served as a Leasing Agent under the umbrella of Real People Realty (Managing Broker). Communicated with potential tenants for requirements collection, scheduled and coordinated viewings. Processed all requests and necessary paperwork.

Tampa, FL, US

CVR Associates - Chicago, IL Interim Manager, Data Analysis and Systems Management May 2015 - August 2016Results: 93% Compliance with team management self-reporting and scheduling. Successful streamlining of team activities to reporting activities. 50% Case closure rate for all cases opened for System compliance to Chicago Housing Authority. Defined and.

• 24/7 Support Availability
• Maintain Application/System documentation in local archives/wikis/Repositories/Cloud Apps
• Troubleshooting, problem-solving, and technical/business analysis
• Top-tier support for Helpdesk, Account Mgmt, and Engineering teams (48 resources)
• Product enhancement decision-making
• Documented progress thru weekly metrics creation

*Responsible for the overall quality of the FirstLook suite *Coordinating testing efforts across multi-office, multi-disciplinary Product Management, Engineering, and Account Management teams *Create and maintain Functional and Acceptance test plans *Work with business stakeholders to review defect reporting, identify the root cause of production defects.

*Created Business models and plans *Designed Marketing and Advertising media *Created Partnerships with various businesses in the Chicago area *Communicated with Property Managers and Owners regarding Property display on Myepartment.com *Utilized Adobe Photoshop CS2 and Premier Pro to modify photographs and video for publication *Used FTP process to load.

Northbrook, IL, US

Alliance QC Maintenance Analyst - 07/04-04/06NOTE for this position: Selected by Product Quality Services (PQS) Management to analyze Interlink Testing processes with the goal of transitioning testing efforts to Alliance QC Maintenance Team. – Created ‘Best Practices’ and stream-lined testing for easy transitioning– Reported status to PQS and Interlink.

- Assist in apprehending shoplifters– Monitor employee entrance to prevent internal theft– Document employee items and attire upon building entry and exit– Trained in areas pertaining to the sale and stock of merchandise

– Assisted Database designer with user in-services– Document user feedback to customize database– Develop forms and protocols to capture data – Maintain Quality Assurance Program to insure Continuous Quality Improvement (CQI) – Established data cleansing methods – Designed HTML web page – Assisted in design of PowerPoint presentations for National.

San Diego, California, US

– Participated in training regarding working with mentally-handicapped clients – Administered medication – Assisted with hygiene maintenance – Prepared meals – Assisted clients with social skills training

– Supervised adolescent 12 – 18 years old– Administered medication – Facilitated programs to develop/improve social skills – Documented daily activities and progress – Participated in weekly meetings between staff and occasional parental meetings

– Assisted in network troubleshooting – Installed software onto network computers – Observed installation of AS400 computer systems – Composed documents using Office Suite 1997

– Participated in extensive training regarding working with mentally-handicapped clients – Administered medication – Assisted with hygiene maintenance – Prepared meals – Assisted clients with social skills training

– Loaded and unloaded 18-wheeled trucks – Trained new employees – Transferred package percentages between loading docks – Completed paperwork and computer processing prior to individual truck departure

-Cashier –Concession attendant –Theater door attendant –Cleaned lobby and theater area

– Supervised adolescents between 7 and 14 years old 24 hours/2 days within week – Facilitated daily programs and educational and theological studies/activities – Worked on social skill development – Mediated discussions when needed

US

– Assisted with Customer Service– Worked as Photo Developer– Assisted on-duty Pharmacist when clerical assistance was needed

Asheville, NC, US

– Accompanied City Safety Officer to various city job sites and inspected for City Safety Standards compliance – Submitted weekly reports – Data Entry duties assigned.

Master Of Science (M.S.), Management Information Systems, General

Bachelor Of Arts (B.A.), Computer Science