Strategic delivery partner working with the Ministry of Housing, Communities and Local Government local digital programme.Leading multidisciplinary service design and technology teams through discovery, alpha and beta. Broad range of services including housing, data and API standards, governance, cyber security, AI and legacy technology.

I led the council's digital, service design, business design and organisation design teams. Delivered a broad portfolio of service redesign, digital transformation and organisation design activity. Corporate responsibility for developing digital professions and designing inclusive digital services.

Led the digital team and a portfolio of design-led projects across the organisation. Working with senior politicians and the corporate management team to deliver the digital strategy and transform services. Led the delivery of key digital services in the transition to a new unitary local authority.

Senior government transformation lead responsible for a programme of consulting, from one-off projects to long-term strategic partnerships. Advising Chief Executives and leadership teams on digital transformation. Leading multi-disciplinary teams to develop ideas, prototypes and products to solve problems in the public sector. Working with clients to design the future of public services.

Senior leadership role in Home Office Digital. Building better services by designing around the needs of the user. Making better use of government data. Developing an agile culture that empowered teams to deliver. Led a team of civil servants comprised of data engineers, policy advisors and agile delivery teams. Responsible for advising ministers on data legislation, developing data policy, building critical data services across the immigration portfolio and prototyping API development to enable better data sharing.

Supported the rapid growth of Socrata's European SaaS business, bringing innovative open data solutions to central, regional and local government across Europe. Equal parts technical sales engineer, marketing strategist, customer success manager and developer evangelist. Identified business problems and worked with senior leaders to implement data-driven solutions in the cloud.

Led a team of qualitative and quantitative researchers, performance managers and analysts. Delivering focussed insight to drive improvement across council services.Developed Surrey's approach to systemising innovation and service design in public service delivery. Implemented the open data platform and programme.

Led the development of Sutton's social media policy, approach to open data and service design. Lead policy advisor on consultation, community engagement, equality and voluntary sector. Designed the approach to local area forums, with devolved budgets for community projects.

Policy advice to the Chief Executive, Directors and Service Managers. Customer opinion survey analysis, strategy development and performance management.

Customer engagement, policy advisor to senior managers and councillors, project management.

Graduate position supporting strategy development, internal communications, performance metrics and preparation for quality inspections.