I provide expert leadership in supporting internal IT for our prominent clients in Scotland including Howdens Joinery and HC One, overseeing up to 900 sites/depots. I actively engage in enhancing our organization's cybersecurity, making certain that we are in compliance with standards, and effectively managing security baselines.My role involves diagnosing and resolving troubleshooting queries and support requests, whether they come in remotely or require on-site assistance. My primary focus is on ensuring timely resolution to IT related issues, minimal downtime and a seamless IT experience for our clients.Technical Review: OS imaging using Ivanti Security & Endpoint Central (Managed Engine), Barracuda SANs storage, VMware ESXI, Mimecast Email security, Sentinel One Endpoint Security, Palo Alto Firewall, Service Now ITSM, Exchange server Hybrid, Office 365 Administration, Policy Documentation, Power Bi Dashboard and SQL Server Management, Cisco Call Manager, Active Directory, Azure Entra ID

Technical Skills: Expertise in regular expressions, MITRE ATT&CK, CIS 20, NIST controls, URL parsing, DNS, ARP, TLS, HTTPS, HTML, buffer overflows, IPv4, TCP/UDP, open-source reconnaissance, threat intelligence, Microsoft Defender, Azure Sentinel, KQL Queries, and SIEM.Key Accomplishments:Led threat intelligence initiatives to identify emerging threats, delivering actionable Indicators of Compromise (IoCs) to security teams, improving threat detection capabilities by 30%.Developed advanced SIEM use cases, integrating threat intelligence feeds, creating automation scripts, and fine-tuning detection for suspicious behaviors like lateral movement and privilege escalation.Reduced incident response time by 30% through optimized playbooks and improved incident handling processes.Created and enforced Governance, Risk, and Compliance policies based on ISO 27002:2022 standards, ensuring comprehensive security governance.Delivered interactive security awareness programs, reducing phishing susceptibility by over 60% using KnowBe4 and Wizer platforms.Managed security operations, including proactive monitoring, incident response, and forensic analysis using Microsoft tools like Azure Sentinel and Microsoft Defender.Conducted OSINT reconnaissance, vulnerability management, malware analysis, and sandboxing, producing detailed security reports and incident playbooks.Performed penetration testing with tools like Metasploit, OpenVAS, and Nessus, identifying vulnerabilities in web applications based on the OWASP Top 10.Implemented Data Loss Prevention (DLP) policies using Microsoft Defender, reducing known vulnerabilities by 40%.

I developed and led technical strategies; leading a team that successfully supported over 350 staff members and customers in various business activities as well as steering product strategies and lifecycles for IT Services portfolio, driving innovation and alignment with business objectives. I strengthened the cybersecurity measures using regular audits and implementation of the CIS18 controls; significantly improving the company's resilience against potential cyber threats. Managed several projects including the flagship Filmhouse Cinemas IMAX Lekki, MX4D Cinemas Landmark IT implementation, the development of VoD platform which encouraged the movie streaming service.• Managed a team of 10 IT professionals and oversaw all aspects of IT operations, including day-to-day operations, IT budget management, IT policy development and implementation, IT project management, software management, vendor management, infrastructure management, Data I/O policy management, staff training, business automation strategy, and new technology research.• Successfully led the migration of Windows on-premises servers for the Head office to Azure, resulting in a 50% reduction in IT operational downtimes, improved disaster recovery capabilities, and enhanced support for effective remote work. • Developed and implemented a new IT security policy, which improved the security of the company's IT systems and data.• Implemented change management procedures to reduce infrastructure outages due to misconfiguration.• Used Python to automate repetitive tasks within the department to increase effectiveness. • Created and implemented comprehensive IT policies and procedures covering architecture, security, disaster recovery, and procurement.

Implemented a new IT service management system, which improved the efficiency and effectiveness of IT support and service delivery.Managed site-to-site virtual private network (VPN) connectivity between Azure cloud, Head office and remote for smooth and secure operations.

Project managed the implementation of direct cinema ticket sales and integrated third-party ticket sales platforms such as Naira Box, resulting in the establishment of multiple ticket revenue channels.Pioneered the commercialization of DCP (Digital Cinema Package) Mastering encryption service and key management, resulting to a significant reduction in piracy of Nollywood movies and reduction in missed shows due to inconsistent movie format supplies.Enhanced alternative revenue generation by leveraging the DCP service to promote in-cinema media advertising.

• Provided technical support to end-users and employees, resolving connectivity and performance issues.• Collaborated with other team members in the configuration and deployment of network devices.• Participated in network monitoring and troubleshooting activities.• Gained extensive knowledge in IP networking and voice technologies.• Installed and configured new software, hardware, Modems and Customer Premise Equipment.• Implemented disaster recovery measures to protect the company's IT systems and data using Veeam Backup & Acronis backup solution.• Logging and resolving IT helpdesk issues, taking ownership from initiation to resolution, and escalating when necessary.