Working site Red Line North Underground (Qatar Railways)• Provide IT technical support to clients/users and remote support.• Ensure backups are made daily and support is provided for any data recovery.• Diagnose hardware and software problems, and replace defective components.• Install and manage IT infrastructure such as networks, servers, workstations, communication systems, security systems, routers, switches, and other peripherals.• Monitor and respond quickly and… Show more Working site Red Line North Underground (Qatar Railways)• Provide IT technical support to clients/users and remote support.• Ensure backups are made daily and support is provided for any data recovery.• Diagnose hardware and software problems, and replace defective components.• Install and manage IT infrastructure such as networks, servers, workstations, communication systems, security systems, routers, switches, and other peripherals.• Monitor and respond quickly and effectively to requests received through the IT help desk• Manage service requests, software installations, new computer set-ups, upgrades, etc.• Maintain logs related to network functions, as well as maintenance and repair records.• Set up user accounts, shared folders, VPN, permissions, and passwords.• Configure biometric devices, CCTV, and other security appliances.• Maintaining windows server 2012 with various role (DHCP, ACTIVE DIRECTORY, FILE SERVER etc.) Show less

Monitoring ATM’s of Qatar International Islmic Bank.Provided IT support for the ATMs