Upen Patel Email & Phone Number

Vienna, Va, Us

Washington D.C. Metro Area

M2 Labs (M2) is a cloud based mobile payment network, focused on leveraging smart devices to provide consumers and merchants an alternative form of payment. M2’s goal is to minimize friction in the flow of money. M2 transactions are protected using bank grade security and patent pending dynamic token technology.

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Ballston LaunchPad Challenge – June - Nov 2013
Tech Cocktail DC Startup Showcase - May 2013
TiE50 Finalist - 2013
ETA Payments Next Zone - April 2013
TiE50 Finalist - 2012
InSITE DC - Spring 2013
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Vienna, Va

Arlington, Va

Responsible for Arlington County Government's (ACG) Content Management platforms (OnBase, SharePoint, WordPress) and the solutions deployed on these platforms. Responsible for website operations for public-facing websites, the County intranet and internal collaboration tools, and Document management/workflow solutions. Serving all of ACG in an internal consulting model. Managing a team of 10 resources in Department of Technology.

Mclean, Va

Responsible for winning business for PwC with a focus on opportunities related to Enterprise Content Management (ECM), Business Process Management (BPM), Records Management (RM), eDiscovery, Web Content Management (WCM).
* Providing project management and solution design support to a Federal Agency for an ECM system modernization effort.
* Elicited user requirements for ECM system modernization initiative.
* Supported planning efforts to improve content management services and related business processes. Served as trusted advisor to senior IT leaders.

Business Development Lead focused on Enterprise Content Management (ECM) within IBM GBS Public Sector’s BAO practice. Responsible for building relationships across IBM organizations and partners to win and deliver ECM business. Responsible for business development, project execution and delivery, client relationship management, and thought leadership.
* Work with account teams to identify/qualify opportunities, develop strategy to position IBM to win business. Responsible for winning business: proposal response, formulating win themes, IBM positioning, partnerships. Help clients develop strategies deliver solutions to more effectively meet their goals by leveraging information to make better decisions or optimize processes.
* Managed a $2.4M Business Intelligence/Data Warehouse project for Marriott International. The team consisted of 8 SME’s in the US with 10 developers in India.

* Responsible for implementing the Enterprise Content Management (ECM) initiative. Presented to the CEO and CIO the benefits and impact of ECM. Tasked to build ECM expertise within corporate operations. Responsible to build expertise into internal and external consultancy.
* Responsible for identifying content management needs within MAXIMUS and it projects. Conduct requirements analysis, and present ROI and benefits to gain approval for ECM implementation.
* Interact with ECM vendors to gain product knowledge. Responsible for evaluating vendor offerings for functionality and fit. Will make recommendation for strategic alliance.

Responsible for managing project plan, finance and resources on projects. Worked with clients in JAD sessions to detail functional requirements and business workflows. Made recommendations to senior client executive for process reengineering. Developed and maintained relations with senior executives.
* Lead a business process and cost savings analysis for a $1M imaging and workflow proposal.
* Conducted an enterprise wide assessment of imaging and workflow. Made recommendations to senior executives for strategic initiative based on assessment and ROI.
* Effectively managed the upgrade and cutover of a critical FileNet imaging and workflow system.
* Reduced processing time for claims adjudication – able to handle increased volumes without hiring additional staff.
* Prototyped how IPD’s solution can provide an enterprise wide imaging and workflow solution.

(Start-up, Restructuring Cut back by 50%)

* Responsible for rolling out value added services for customers hosted by OneSoft MSP.
* Interact with third party service providers to gain product knowledge, negotiate service offering, and OneSoft reseller agreement.

* Federal Thrift Savings Board; Support the testing manager in managing the testing team and the testing effort. Responsible for managing the testing environment and provide technical support.
* Federal Election Commission; Technical expert in conducting a cost benefit analysis for the implementation of a document management, imaging/workflow system. Assessed customer requirements. Performed analysis among FileNET Panagon, IBM EIP, Documentum 4i & Hummingbird PCDocs for functionality and customer fit. Analysis lead to AMS winning the project.
* Towers Perrin; Lead a team of three developers. Worked with the team on requirements gathering, scoping out the enhancements, designing, developing and implementation the changes.
* Kansas Department of Revenue (Topeka, KS); Test team leader. Lead a team of eight, client and AMS, testers through integration & stress test.

(MBA summer internship)
* Conducted a financial analysis of IT servicing in Mexico. This model was to be used to propagate the concept to all the countries where Air Product has a presence.
* Interacted with management and personal in the US and Mexico for the gathering of information.

(Part-time during MBA)
* Assisted with the logical data model. Developed detailed data flow diagrams.
* Assisted in the collection of information for the Fine/Fee table and the logical model design.

* Great-West Life & Annuity Insurance Company (Denver, CO); Gathered information, wrote specifications, designed and developed custom Visual Basic applications to integrate FileNET for a $12 million project. Project involved re-engineering the claims process flow for the company by implementing an Imaging solution using FileNET. The implementation decreased the per-claim processing cost by 40% and brought an overall saving of 30%. System handles 80,000 claims a day spread across 25 offices nationwide and supports 2,000 users.
* BOC Gases (Murry Hill, NJ); Authored Technical Guide for BOC technical support staff for trouble-shooting, process flow, and code modification of the OCR Server.
* AMS; Developed an application for marketing and customer tracking of an AMS application.

Mba, Information Management

Endowed Presidential Scholarship, 1998 – 1999

Bs, Computer Engineering

Activities and Societies: Tau Beta Pi, Eta Kappa Nu