Pierre A.O. Dupont Email & Phone Number

Brussels Area, Belgium

Since July 2006, I run my own Interim Management business. I do focus on the following areas: Program management and turnaround Project Portfolio Management maturity improvement Project Management methodology and tool deployment Workforce Resource Management, Skills and Capacity Management IT team performance improvement Change Management Management Coaching and Mentoring IAM

Paris And Bruxelles

• As the 3d Program Manager in the position, successfully moved back the program on the delivery track • Managed the completion of the long-lasting Low-Level Design discussion with the solution provider• Coordinated platform acceptance in 4 data centers• In a standardized approach, significantly improved the projects delivery discipline by closely managing scope, project planning, baselines, critical path, resource availability and budget requirements, through weekly review with Project Managers. • Streamlined the delivery of the Platform and migrations in France, UK, Switzerland, Spain and Italy• Managed team (Citrix, Windows, SQL server, Network…) in a multicultural and cross border set up (Europe, the US and India)• Managed Stakeholder relationship through Steering Committees and escalation calls• Managed the relationship with IBM in the context of a quite restrictive contract

Wavre

Quality Control Program Management

Brussels Area, Belgium

Clear2Pay – FIS affiliate – Interim Operation Manager EMEA Global Delivery - Development of Bank Payment Software• Reporting to the CEO and the EMEA Global Delivery Manager• Managed of 6 Portfolios of large projects (500 to 25 000 MD) for major banks in Germany, France, UK, Spain, Switzerland, The Netherlands, Nordic countries, Saudi Arabia, and South Africa • Audited 12 major projects in 3 months and made 150+ improvement recommendations, improving significantly the visibility of project main Risks, Issues and Weaknesses, but also highlighting Best Practices • Improved significantly the efficiency of the Resource Management process, reducing in 7 months, the number of open positions from more than 180 to just 2 during the last quarter • Introduced Skills Practices, producing a first version of the detailed Skills Map of 600 project Resources used as input for Capacity Management and team development purpose• Offshore sourcing in India (300 FTE) and Nearshore sourcing in Poland (150 FTE)• Core Processes improvement as well as definition of consistent objectives leading to better team and cross border collaboration • Project Governance, team performance and Executive reporting improvement• Line manager coaching

Paris Area, France & Brussels Area

Program Manager Identity and Access Management (IAM) Program turnaround in a very complex multidimensional transformation of the IT infrastructure of a 120 000 people multinational organization- Recovery of a program in difficulty, by restoring trust and collaboration within the team - Re-staffing of Project Managers and key Architects and improvement of staff allocation to priority tasks and activities;- Organization of monthly Steering Committees involving senior management;- Project budget and planning assessment and deep revision;- Continuous involvement in problem solving activities.- Day-to-day program management, steering over 6 projects: CA Identity Minder and Side Minder upgrade, Migration for 100 applications to upgraded Single Sign On (SSO) solution, Set up of a Symantec based PKI/ SMIME service, Set up of a Symantec based Reinforced Authentication - Soft Token service, Ping based Identity Federation Proxy, Windows domain controllers upgrade….

Brussels Area, Belgium

In the context of the complex transformation of the IT infrastructure of the former Dexia group split into 8 independent legal entities (Belfius, Belins, BIL, Dexia Asset Management, RBC IS, Dexia SA, …): - Project Management of 70 IT professionals in 40 teams involved in a 1000+ man days study. Impact analysis (Network Segregation, Enterprises directories, Identity Access Management, and Network Management) and cost estimate of infrastructure changes required to cope with the new structure and regulators demand- Program Management of a complex Identity and Access Management Program covering the needs of 6 legal entities.

Brussels Area, Belgium

Program Manager for BNP Paribas Belgium Identity and Access Management (IAM) Program, a very significant (50k man-days; millions of legacy security objects), multi-year, bank-wide program .  Recovery of a program in difficulty, by restoring trust and collaboration within the team and among stakeholders; Review and re-alignment of program objectives and strategy, syndicated among and validated by program stakeholders; Day-to-day program management, steering over 25 projects; Deployment of structured and disciplined program management practices across the program, in particular through the consistent use of standard methods ( ‘Harmony’ RUP ), tools (i.c. ‘Clarity’ from CA), and blueprint project plans; Improved allocation of staff to priority tasks and activities through the introduction of an effective resource management function; Consistent delivery of program milestones, in particular:- Migration of branch population(8.000+) to the target solution in a fully transparent and incident-free manner; Closing of all audit recommendations assigned to the Program, several of which ahead of schedule. Change management, impacting thousands of people, and hundreds security actors and managers, in support of the introduction of a new operating model involving new actors, new roles, and new processes; Regular reporting to senior management on program status, risks, issues, and budget; Permanent membership of the ISRM (Information Security & Risk Management) management team, and of the BNPP IAM Steering Committee.

Brussels Area, Belgium

IT Workforce Resource & Capacity Management - Interim Manager – DEXIA Technology Services - A service organization employing 750 IT infrastructure professionals  Developed Work force Resource Management strategy and business case  Developed and deployed Resource Planning Processes  Created from scratch, educated and coached a team of professional Resource Planners, Resource/ Capacity Manager, & Skills Manager  Taught Resource Management practices to 60+ Team and Department managers as well as to 100+ Project managers and coached them.  Managed the Resource Management part of a wide Project Portfolio Management BPR and contributed to the program as board member  Developed the DTS skills management process, and managed the skills inventory of more than 300 Technical Resources  Developed Resource Planning KPIs and used them as the basis of continuous performance improvement monitoring and team specific improvement plan  Increased by more than 320% (440% in one department) the global capability to deliver on a specific task (weekly average of 4750 scheduled tasks ) during a specific period of time  Initiated a switch from Team based Capacity to Skills Profile based Capacity management, and from unlimited to limited Workforce Resource Management model  Extended Resource Management form a Project only focus to all activities. Led the introduction of new PPM (AUGEO) functionalities. Initiated focus on People management and a strategy driven development  As Change Manager, managed all related changes

Brussels Area, Belgium

For the IT department of Fortis IT, introduced Workforce Resource and Capacity management practices in the framework a wide reorganization bringing together 2000 IT people coming from 5 operational companies in 3 countries Developed the Workforce Resource & Capacity Management strategy aiming at allocating the right people with the right skills on the right project at the right time and right place, optimizing the productive utilization of 2000 technical professionals while anticipating future needs in terms of capacity, skills, technical and geographical coverage Trained & coached 150 line managers to cope with related changes Resource Managed 150 project managers Coached and managed a community of 15-20 Resource Managers, each of them managing the project allocation of 100-400 IT professionals Contributed to the first phase and managed the second phase of the deployment of a Project Portfolio Management tool (CA Clarity) for 2000 users in a 8000 users deployment Enabled significant performance improvements Contributed to project portfolio process evaluation and improvement Contributed to the deployment of IT Governance practices Coordinated part of the Project Management Office (PMO) operations (Prince 2)

EuropeAid - Lead an international team of experts evaluating +/- 300 development projects to be funded by EuropAid

Brussels Area, Belgium

Telecom IT governance, Portfolio budget process reengineering and facilitation Portfolio management, process reengineering and change management following several reorganizations in a 600 people IT technical department Contribution to the requirements of the new release of the Portfolio Management application

 EuropeAid - Relevance, Financial and Operational capacity, Sustainability, Methodology, Budget, and Cost/ Efficiency ratio evaluation of water and sanitation projects submitted to EuropAid by NGOs. Evaluated 34 project proposals whose estimated total cost amounted to € 34.426.995  EU ACP Water Facility (9th EDF) - Relevance, Financial and Operational evaluation of projects submitted to the EU ACP Water Facility, a funding instrument supporting water and sanitation projects in Sub Saharan, Caribbean and Pacific countries. Evaluated 167 project proposals whose estimated total cost amounted to € 1,179,880,293, and whose beneficiaries were located in each of the 76 ACP countries

Brussels Area, Belgium

Public Sector (18 months part time) Coaching at GM level in the Belgian Federal Administration (large Business Process Reengineering context , reorganization and related change management)

Services Europe Middle East & Africa

 Managed critical components of the Microsoft Services reorganization at EMEA level, including roles description, objectives setting, performance indicators, and communication as well as strong involvement in organization design, impact analysis, and transition planning Thanks to an innovative approach made recurring € multimillion performance improvements possible  Managed critical changes in a community of 60+ people managers in charge of 1800+ services professionals operating in 40+ affiliates in the EMEA region Managed cross border projects involving 14 teams in as many countries Developed the Microsoft Services Workforce Resource Management strategy, methodology, process, and economic justification.  Drove its adoption at EMEA and worldwide levels Led the development of a Workforce Strategic Capacity Management methodology and its adoption at EMEA level (Skills and profiles management, need & gap analysis, gap closing strategies, geographical and technical coverage...).  Aligned Competences Management, consultants’ technical and professional development with Microsoft Product and Service Strategy. Built consensus at EMEA level Streamlined EMEA Resources management operations. Contributed to the set up of the EMEA PMO (PMI) Contributed to Project Portfolio processes management (ChangePoint

 Started up and managed (P&L) the Microsoft Consulting EMEA Government Practice.  Wrote the E-Government strategy paper (the corner stone of a $ 5 million project) for the Egyptian minister of IT & Telecom (current prime minister). That document is still broadly used in the Middle East today. Managed Microsoft Services delivery in the Imagine Project, co-funded by the EU 5th research framework, Universities and Partners in France, Italy, and Germany.  Contributed to the development of a food need assessment application for the World Food Program UN agency.  Contributed to Microsoft WW initiatives (Government Portal, Digital Communities & Government Gateway). Contributed to the Application Service Provider model for regional authorities in Europe (i.e. Yorkshire region). Pioneered IT security services in Microsoft Services EMEA.

 Started up Microsoft Consulting Services in Belgium (Planning, Budgeting, P&L, Business development, Hiring). Managed up to 20 high level technical consultants Supervised large infrastructure projects for the European institutions, multinational companies, banks & telecom customers. Successfully drove complex services contract negotiations (EU framework agreement)

 Managed the relationship with local Process, Manufacturing, Telecom and Utilities companies, as well as regional government. Managed the relationship with Multinational companies having their European HQ in Brussels.  Negotiated complex multinational agreements.  Closed € multimillion contracts. Coordinated delivery in 20+ countries.

 Managed 25 developers and their projects  Developed Process and Manufacturing team expertise in process supervision (SCADA), Enterprise Resource Planning and CAD/CAM. Delivered ERP consulting to small and medium businesses in a program funded by regional authorities. Managed a large Business Process Re-engineering project in complex industrial process environment.

 Pioneered Process and Manufacturing applications on PC (Process supervision, and computer assisted maintenance).  Built a strong partnership with IBM, leading to numerous common process supervision projects in Belgium and at international level.

 Managed ERP applications development project (IBM S/1 - water purification plant - Suez Affiliate). Started up one of the first IBM PC dealers in the country

 Internship - Electronic Data Processing Manager training on IBM S/1 - Real Time Process control & Telecommunication  Macroassembler development IBM customers & Partners support.

 Conducted hydro-geological studies in large hydraulic projects (Albert Canal widening). As Hydro-geologist, successfully advised the Department during lawsuits against several contractors.

 Conducted hydro-geological studies of ground water catchments in the north of Namur (Brussels water supply). Contributed to of geophysical equipments tuning. Contributed to geological surveys in the east of Belgium, Elba Island, and south of France. Contributed to oceanographic survey in the Mediterranean Sea (Placer - Sardinia coast)

Master Of Applied Sciences

Education record