Ryan Urabe Email & Phone Number

Analyzed banking center financial statements, market demographics, and resource variables to derive action plans maximizing profit margin. Conducted daily morning huddles to motivate staff, set daily goals, review monthly sales targets, and role play effective sales techniques. Recognized as key player in dramatically improving financial centers year end ranking in 2007-08, highlighted by #1 ranking in assigned peer group in 2009.Coached and mentored tellers on customer service excellence resulting in a #3 rank for 2009 and currently ranked #1 year to date. Interviewed, hired, trained, and scheduled a staff of 8 tellers and 4 personal bankers.

Strengthened branch partner relationships by opening communication lines, and facilitating joint staff meetingsCreated a successful in branch referral program that led to a regional pilot implementation.Accompanied business and investment partners on sales calls to present retail banking product and services to prospective clients.

Top graduate of the company's exclusive PACE management trainee program.Demonstrated ability to adapt by exceeding key performance indictor targets at two different financial centers located in opposing market demographicsResponsible for originating, processing, underwriting and auditing an average of a 3 million dollar consumer and residential loan pipeline.