Rafael Yuri
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Rafael Yuri Email & Phone Number

Customer Experience | Key Accounts | Total Express at Total Express
Location: Barueri, São Paulo, Brazil 3 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Total Express
Role
Customer Experience | Key Accounts | Total Express
Location
Barueri, São Paulo, Brazil
Company size
1111 employees

Who is Rafael Yuri? Overview

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Quick answer

Rafael Yuri is listed as Customer Experience | Key Accounts | Total Express at Total Express, a with 1111 employees, based in Barueri, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Rafael Yuri.

Rafael Yuri previously worked as Assistente de CX II at Total Express and Assistente de CX I at Total Express. Rafael Yuri holds Graduação, Análise E Desenvolvimento De Sistemas from Universidade Anhembi Morumbi.

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Email format at Total Express

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Total Express

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Profile bio

About Rafael Yuri

Olá, muito prazer! Sou o Rafael, profissional com experiência na área de Experiência ao Cliente, atualmente exercendo a função de Assistente CX II na Total Express. Além disso, estou cursando Análise e Desenvolvimento de Sistemas pela Universidade Anhembi Morumbi, buscando maior conhecimento na área de tecnologia.

Current workplace

Rafael Yuri's current company

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Total Express
Total Express
Customer Experience | Key Accounts | Total Express
barueri, sao paulo, brazil
Website
totalexpress.com.br
Employees
1111
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3 roles

Rafael Yuri work experience

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Assistente De Cx Ii

Current
Total Express

Barueri, São Paulo, Brasil

Envio de e-mails; Tratativas diárias com planilhas; Trabalho de SAC, apresentando soluções rápidas para os problemas dos clientes; Trabalho de performance para manter o SLA; Rastreamento de cargas; Prestação de atendimento aos Clientes Estratégicos (KA) da empresa, realização de análises preventivas externas e internas; Interação para resolução de casos através da plataforma Zendesk do Embarcador, visando atingir o TMR acordado e a satisfação do cliente final.Sistemas Operacionais utilizados:• ICS• Zendesk• 55PBX• Freshdesk• Pacote Office

Dec 2023 - Present

Assistente De Cx I

Total Express

Barueri, São Paulo, Brasil

Feb 2022 - Dec 2023

Atendente De Telemarketing Receptivo

Csu Digital

Barueri, São Paulo, Brasil

Atendimento receptivo aos clientes via telefone e Chat; SAC; Resolução de problemas e dúvidas; Suporte aos Clientes sobre Cartões; Empréstimo Pessoal, Crediário PF e PJ; Emissão de 2ª via de faturas; Desbloqueio; Reemissão de Cartão; Dúvidas sobre simulação, faturas e envio de carnês; entre outros assuntos ao cliente.

Jan 2021 - Feb 2022
Team & coworkers

Colleagues at Total Express

Other employees you can reach at totalexpress.com.br. View company contacts for 1111 employees →

AT Andre Tavares Andre Tavares Colleague at Total ExpressSão Paulo, Brazil View → PO Pedro Oliveira Pedro Oliveira Colleague at Total ExpressGreater São Paulo Area, Brazil View → AS Anderson Silva Neves Anderson Silva Neves Colleague at Total ExpressBarueri, São Paulo, Brazil View → FL Francisco Lima Francisco Lima Colleague at Total ExpressRio De Janeiro, Brazil View → RA Ronaldo Aparecido Monteiro Junior Ronaldo Aparecido Monteiro Junior Colleague at Total ExpressSão Paulo, Brazil View → DR Dayane Rodrigues Rocha Dayane Rodrigues Rocha Colleague at Total ExpressItapevi, São Paulo, Brazil View → GB Gabriel Borges Gabriel Borges Colleague at Total ExpressSão Paulo, Brazil View → PK Pamela Karen Pamela Karen Colleague at Total ExpressBarueri, São Paulo, Brazil View → AC Ana Carolina Da Silva Torres Ana Carolina Da Silva Torres Colleague at Total ExpressRio De Janeiro, Brazil View → PA Pamela Angelina Da Silva Costa Pamela Angelina Da Silva Costa Colleague at Total ExpressSantana De Parnaíba, São Paulo, Brazil View →
1 education record

Rafael Yuri education

FAQ

Frequently asked questions about Rafael Yuri

Quick answers generated from the profile data available on this page.

What company does Rafael Yuri work for?

Rafael Yuri works for Total Express.

What is Rafael Yuri's role at Total Express?

Rafael Yuri is listed as Customer Experience | Key Accounts | Total Express at Total Express.

Where is Rafael Yuri based?

Rafael Yuri is based in Barueri, São Paulo, Brazil while working with Total Express.

What companies has Rafael Yuri worked for?

Rafael Yuri has worked for Total Express and Csu Digital.

Who are Rafael Yuri's colleagues at Total Express?

Rafael Yuri's colleagues at Total Express include Andre Tavares, Pedro Oliveira, Anderson Silva Neves, Francisco Lima, and Ronaldo Aparecido Monteiro Junior.

How can I contact Rafael Yuri?

You can use AeroLeads to view verified contact signals for Rafael Yuri at Total Express, including work email, phone, and LinkedIn data when available.

What schools did Rafael Yuri attend?

Rafael Yuri holds Graduação, Análise E Desenvolvimento De Sistemas from Universidade Anhembi Morumbi.

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