Business Development-Identifying, qualifying, and securing business opportunities (Lead Generation)-Building business relationships with current and potential clients-Collaborating with sales and production to secure, retain and grow accounts-Developing customized targeted sales strategies-Coordinating business generation activities-Responding to clients request for Proposals -Maintain Database of Prospective client information (Hoovers, Salesforce, Excel Spreadsheets)-Use of digital tools for campaign purposes (Manages social media accounts) Customer Service/Retention- Receives and processes customer purchase orders received via telephone, fax, mail or e-mail- Prepare daily invoicing for sales of previous day-Working with the quality department, resolves returns, credits and exchange requests. Issues RMA# for returns/exchanges or credits for existing orders-Provides Front Desk Support-Preparation of daily and weekly reports-Maintains an accurate database of Customer contact information and product specifications-Manages customer inventory programs; proactively work with customers to maintain agreed upon inventory levels and ensure shipments are released as planned-Provides administrative support to Director Of HR and VP of Operations-Other Duties as assigned

Acted as liaison between student body presidents and Career Center, while creating opportunities for collaboration in the future.Created surveys in order to find out the perceived value that students seen, and worked to improve in areas that needed it.Responsible for planning and executing a networking event between professional employers and students, this has since then become an annual event.Responsibilities also included the promotion and advertising of events and services that the office has to offer

Worked directly with other organizations in order to develop partnerships.Updated and maintained social media presence. Played key role in preparing successful events including professional networking events and events that were directed to engage student body.Prepared flyers, posters and the necessary forms of advertising/promotion material to indirectly communicate with target market.