Security Consulting Engineer, Managed Services
Charlotte Metro
Dedicated resource to large managed security service accounts with focus on improving client satisfaction, identifying opportunities for additional service offerings, and reducing cybersecurity risks. Presented to executives and business leaders during Quarterly Business Reviews (QBR) to identify areas for security improvements. Lead projects and work across technology towers to design and implement solutions that improve architecture, simplify management and operations, add new security capabilities, etc. Participated in client Change Approval Boards (CAB) as an advocate to explain operational impact, and security benefits of changes being made.