Urich Jacobs Email & Phone Number

Sandton

Working as a Client Engagement Manager within Alexander Forbes Empower. ★ Lead and develop innovative learning solutions and strategies that drive impact within the client organization from post sales to launch and measurable success.★ Partner with clients to consult, plan and deliver the optimal user experience in Degreed.★ Partner and collaborate across different departments within Degreed to quickly address client needs; namely Technology, Marketing, Content Services,… Show more Working as a Client Engagement Manager within Alexander Forbes Empower. ★ Lead and develop innovative learning solutions and strategies that drive impact within the client organization from post sales to launch and measurable success.★ Partner with clients to consult, plan and deliver the optimal user experience in Degreed.★ Partner and collaborate across different departments within Degreed to quickly address client needs; namely Technology, Marketing, Content Services, Product, Engineering and Sales.★ Drive efficiencies and operational excellence through best in class project management practices. Show less

Johannesburg Area, South Africa

Work within the Operations and Admin System Support department, with functions covering fund conversions, installations, and systems support – all critical to AForbes’ delivery of services to their fund clients – ensuring on-target, on-time delivery.Notes:★ Up To 50% Reduced Installation Times. Have a reputation of reliability, of quick response, of a results-driven attitude, of vigorous action. Hard-core results include installation of funds in up to 50% less time – in 3 weeks… Show more Work within the Operations and Admin System Support department, with functions covering fund conversions, installations, and systems support – all critical to AForbes’ delivery of services to their fund clients – ensuring on-target, on-time delivery.Notes:★ Up To 50% Reduced Installation Times. Have a reputation of reliability, of quick response, of a results-driven attitude, of vigorous action. Hard-core results include installation of funds in up to 50% less time – in 3 weeks where 4-6 weeks was the average.★ Selected for Degreed Platform. Selected as a Brand Ambassador / Degreed Hero – a programme that encourages continued learning and skills development.★ Strong Technical Background. Experience in this role has value adding knowledge facets – understanding the technical processes, tasks, technology required to deliver.★ Top 10 Shortlist. AForbes Future Leadership Programme, 2017.★ Special Mentorship. Selected for mentorship by the Chief Data Officer. Show less

Johannesburg Area, South Africa

Managed a portfolio of Stand Alone funds, providing integrated and effective services to clients. Ensuring accuracy, efficiency, responding to requests fast, expertly.Notes:★ Fast, Knowledgeable, Expert Service. Gained in-depth knowledge of the ‘back-end’ of AForbes core product and service offerings – providing the technical and administration knowledge to underpin fast, knowledgeable, expert service.

Johannesburg Area, South Africa

Sold IT parts from OEMs such as Lexmark & HP. Built a base of clients via cold calling and through proactively developing existing clients. Sourced parts from international and local suppliers to meet client needs, kept open lines of communication with clients, attended meetings to maximise sales and to meet sales targets and customer service standards.

Johannesburg Area, South Africa

Supervised building operations and the safe completion of tasks on-site at Medupi Power Station. Read and interpreted engineering and building instructions, planned work and motivated teams in order to meet deadlines and quality standards.

Project Management

Education record