Uriel Olvera Email & Phone Number

Oversee the operations of a corporate store. I am responsible for administrative tasks of ordering parts and tracking inventory. Managed and coach my technicians and assist them improving repair skills.

Devices ranged from smartphones, computers, TVs, to vacuums, electric tools, and consoles. I help assist the store manager with administrative duties such as creating purchase orders, receiving plus counting inventory, and taking care of our BuyBack items to name a few.

Joplin, Missouri, United States

Devices ranged from smartphones, computers, TVs, to vacuums, electric tools, and consoles. As M.I.T., I help assist the store manager with administrative duties such as creating purchase orders, receiving plus counting inventory, and taking care of our BuyBack items to name a few. I still take care of repairs and providing training assistance to new technicians.

Joplin, Missouri Area

Devices ranged from smartphones, computers, TVs, to vacuums, electric tools, and consoles. I talked to customers at the front counter and gather information about their device. Once done, I diagnosed what is root cause of their issue with their device. Once I discovered anything significant, I came up with repair quote for the customer and gave them a call for approval. If I gained approval, I would have proceeded with the necessary repair on their device.

Joplin, Missouri Area

I represented HP computers and printers at the local Best Buy and Office Depot. I helped sell HP products on the floor and train retail sales associates about our products. I ensured the HP products on the line stay clean and stocked.

Joplin, Missouri Area

Provided in-warranty computer repair services for Dell customers. I planned out my own schedule daily with minimal supervision. I checked in online daily to see what repairs are assigned to me. Afterwards, I called customer to schedule appointments during the business day.

Computer & Network Support - Aas, Information Technology, 3.0 Gpa

Throughout college I have learn the basics of various computer technology skills ranging from Cisco Networking, Windows Server, Exchange.

High School Diploma

Activities and Societies: SkillsUSA The last two years of high school I took classes that helped me learn about basic computer components.