As a Technical Support Specialist at Best Buy, I provide excellent customer service and technical assistance for various web and mobile devices and applications. I troubleshoot and resolve issues, answer queries, and educate customers on how to use their products effectively and efficiently. I also collaborate with other technicians and engineers to ensure quality and performance standards are met and maintained.I have a strong background and passion for web and mobile development, with a postgraduate degree in Mobile Application Development and Strategy from George Brown College and a master's degree in Computer Science from GLS University. I have developed and maintained several websites and mobile applications using HTML, CSS, JavaScript, Java, and React Native, demonstrating my creativity, problem-solving, and coding skills. I have also led multiple projects from inception to completion, working with cross-functional teams and clients to deliver user-friendly and responsive solutions. I have a keen interest in learning new technologies and frameworks, and I am always looking for opportunities to enhance my skills and knowledge.