I am a Quality Support Analyst at TDCX, a leading provider of business process outsourcing and digital solutions for global clients. I have over 5 years of experience in data analysis and content moderation, with a specialized focus on trust and safety. Additionally, having a strong background in product development field helps me to manage and achieve great results in any projects.In my current role, I leverage my analytical skills and MS Excel proficiency to monitor and improve the quality of the content moderation team, ensuring compliance with policies and standards. I also apply my people management skills to coach and support the team members, fostering a culture of excellence and collaboration. In my previous role as a Subject Matter Expert, I received the Employee of The Year award 2021 for my outstanding performance and contribution to the content moderation business. I have also improved my English proficiency and communication skills through working with diverse and international clients and stakeholders. My goal is to continue developing my data analysis skills in various sectors, delivering exceptional results by leveraging my experience in finance and trust and safety sectors.