Responsible for the implementation and operation of all technology infrastructure deployed at data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage and related software. This position is operationally responsible for ensuring the availability, integrity, and security for all IT systems and infrastructure.RESPONSIBILITIES:Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.Develops the engineering and technology management capabilities of the organization, managing and developing existing staff as well as recruitment.Provides infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations.Development of enterprise standards and technology architecture and the IT operations governance process.Works closely with and manage strategic vendor partner relationships.Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.Leads with a continuous improvement mindset.Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly-available server and network architectures.Leadership for delivery of 24/7 service operations and KPI compliance.