Warmly welcomed 20-35 patients a day coordinated check in, collected insurance, co-pays and balancesManaged 3 phone lines and facilitated over 40+ calls/day with patients, medical offices, and staff Maintained an organized clean, professional work space and waiting areaProvided excellent patient care with a helpful, friendly smile and attitudeProvided administrative and clerical support via EMR system and ExcelSmoothly managed the day-to-day front desk operations for a busy medical practice with four medical providers

Roomed 30-50 patients a day only one MA for one doctor and one PA Record the vital signs of a patient and even create a medical recordPerforming laboratory tests and send them out to appropriate labs-Urine Drug ScreensRemoving sutures, staples, and sterile stripsDressing wounds Authorizing prescriptions with approval from physician and PAFile patient paperwork, Fax prescription requests, call in prescriptions File doctor notes, dictations, file paper charts in alphabetical orderFax medical records in a timely mannerHandle FMLA, disability paperworkPull up X-rays, MRI scans, CT scans, Surgery Records for doctor to see and review with patients Check in and out out patients when needed Handle Medical Record requests via fax and send them out to the appropriate provider when asked in a timely manner Assist the physician and PA whenever needed Assist in preparing surgery orders and medical recordsPerform other duties as assigned

Greets and check-in patients for appointments or services.Confirms patient information and enters changes into computer system.Notifies clinical staff of patient arrivals.Schedules and confirms all appointments as well as reschedules appointments when Physician and/or patient schedule changes if applicable.Collects all appropriate fees, copays, and outstanding charges.Answer incoming phone calls and handle properly via appropriate transfer, taking a message, or follow-up and return a call.Enters reminder for next appointment as needed.Takes appropriate action for medical and non-medical emergencies occurring within the office. Maintains supplies and equipment for daily job duties.Ensures reception and lobby areas are safe, organized, and clean.Performs opening and closing duties for the care center.Performs other duties as assigned.Monitors confirmation reports to cancel appointments and respond to comments.Scan patient paperwork into patient’s charts.

Greets and check-in patients for appointments or services.Confirms patient information and enters changes into computer system.Notifies clinical staff of patient arrivals.Schedules and confirms all appointments as well as reschedules appointments when Physician and/or patient schedule changes if applicable.Collects all appropriate fees, copays, and outstanding charges.Answer incoming phone calls and handle properly via appropriate transfer, taking a message, or follow-up and return a call.Enters reminder for next appointment as needed.Takes appropriate action for medical and non-medical emergencies occurring within the office. Maintains supplies and equipment for daily job duties.Ensures reception and lobby areas are safe, organized, and clean.Performs opening and closing duties for the care center.Performs other duties as assigned.Monitors confirmation reports to cancel appointments and respond to comments.Scan patient paperwork into patient’s charts.

Register patient health information in a sensible mannerRegisters patients by verifying that patient's record is up to date and accurate. Make appropriate changes in computer system and on patient's chart. Schedule appointments and enter appointment date and time into computerized schedule with a high rate of accuracy.Collect payments from patients apply payments and adjustments to patients account the computer system and reconcile daily cash reports.Send out present or past due patient medical billsCourteously answer, route and screen outside calls to the appropriate department or extension number, transfer calls, take accurate messages and/or hold calls when necessaryAnswer and screen in house calls in order to take phone messages for doctors and staff personnel Greet visitors, vendors and physicians Maintain an alphabetical and numerical log of patient names, charts, filesMake business related calls to verify work related injuries and register patients according to the companies’ protocols good knowledge on how to handle work comp cases. Pull medical records for patients when necessary in a timely manner, purge medical records every yearScan patient paperwork into correct correspondenceMake end of day deposit and end the day until the next business day