• Responsible for overall IT process development, documentation & oversight including user, vendor & company onboarding (provisioning), off-boarding (deprovisioning), and end-user support• Continually strive to increase IT support efficiency by analyzing support requests, identifying problem areas and developing training programs to further educate employees• Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, servers, storage, wired and wireless network implementations. Meraki Product Suite (Switching, Security, Wireless), VPN (Cisco AnyConnect).• Help support internal employees on all of their IT needs across a variety of platforms, including ChromeOS, MacOS, Windows, iOS, Android• Work with school and department leaders to determine best practices for the implementation and usage of technology in the classroom• Manage more than 1000 devices across different platforms (ChromeOs, MacOs, Windows), for Students, Teachers and Staff Members, via Google Enterprise, Microsoft InTune, Meraki MDM, Mosyle MDM.• Oversee the life cycle and replacement of aged software and hardware• Prepared and Secured devices and labs for the Student State Testing while coordinating with School Assessment Coordinator

Digital Marketing, Page Optimization, SEO

 Worked on a Java web application that provides legislative data to external applications via a RESTful API. Made improvements in a legislative data transfer file format Wrote programs to extract information from the XML and HTML files, and store it into a database Wrote test programs for XML and HTML parsers using JUnit API

Supervised and managed summer camps with over 100 kids