Ursa Napret

Ursa Napret Email and Phone Number

Customer Support and After-sales Manager @ UF PRO
Slovenia
Ursa Napret's Location
Slovenia, Slovenia
Ursa Napret's Contact Details

Ursa Napret personal email

About Ursa Napret

Specialties: Customer Relationship Management, Call Center Industry, Project Management.

Ursa Napret's Current Company Details
UF PRO

Uf Pro

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Customer Support and After-sales Manager
Slovenia
Website:
ufpro.si
Employees:
28
Ursa Napret Work Experience Details
  • Uf Pro
    Customer Support And After-Sales Manager
    Uf Pro
    Slovenia
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  • Uf Pro
    Customer Support Coordinator
    Uf Pro Jan 2021 - Present
    Trzin, Slovenia
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  • Podjetniški Inkubator Kočevje
    Consultant
    Podjetniški Inkubator Kočevje Mar 2020 - Dec 2020
  • Dinit Card Services
    Key Account Manager
    Dinit Card Services Jul 2019 - Mar 2020
    View
  • Flexkeeping
    Customer Success Manager
    Flexkeeping Jul 2018 - Mar 2019
    Consulting to Hotels how reach internal procedures to the highest level with #1 Hotel Operations Platform
  • Bctv D.O.O.
    Key Account Manager
    Bctv D.O.O. Jul 2014 - Feb 2018
    Slovenia
    • Call Center Management • Optimization and re-organisation of working process • Analyzing of the call center parameters • Human resources department • Mentoring and Coaching on international level (Sales trainings in SLO, CRO, CZ, IT, ALB) • Consulting and mentoring for external call centers and clients • Acquisition of new clients for call center • Taking care of negotiations with suppliers and choosing new DRTV products for Slovenian market (including market research) • Keeping in touch with suppliers, organizing and pre-organizing for the meetings with suppliers on ERA shows and Houseware Show (Chicago)
  • Linea Directa Communications
    Sales Representative
    Linea Directa Communications Oct 2013 - Jun 2014
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  • Megabon.Eu
    Sales Representative
    Megabon.Eu Jul 2012 - Jun 2013
    • Acquisition of the luxury hotels worldwide• Sales and market analysis
  • Linea Directa Communications
    Key Account Manager
    Linea Directa Communications Feb 2012 - Jul 2012
    • Responsible for achieving sales results in the sale of advertising space in accordiance with the client Studio Moderna • Financial analysis of the project and market analysis of Slovenian market • Sale of advertising space on internet and other publications (magazines and catalogues) • Responsibility for quality of services in the call center (Sales and CopManaging profitability of the projects)
    View
  • Linea Directa Communications
    Project Manager
    Linea Directa Communications Jun 2011 - Jan 2012
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  • Linea Directa Communications
    Assistant Project Manager
    Linea Directa Communications Oct 2010 - Jun 2011
    Koper
    View
  • Linea Directa Communications
    Sales Agent
    Linea Directa Communications 2008 - May 2011
    Koper
    View

Ursa Napret Skills

Sales Marketing Communications B2b Online Marketing Marketing Strategy Direct Marketing Sales Management Market Research Advertising Customer Service Call Centers Marketing Sales Promotion Project Management Online Advertising Crm Social Media Marketing Management Email Marketing Microsoft Office New Business Development English Public Relations Account Management Crm Integration Negotiation Microsoft Excel Telemarketing Powerpoint Microsoft Word Business Coaching

Ursa Napret Education Details

  • Faculty Of Humanities Koper
    Faculty Of Humanities Koper
  • Secondary School For Design And Photography, Ljubljana
    Secondary School For Design And Photography, Ljubljana

Frequently Asked Questions about Ursa Napret

What company does Ursa Napret work for?

Ursa Napret works for Uf Pro

What is Ursa Napret's role at the current company?

Ursa Napret's current role is Customer Support and After-sales Manager.

What is Ursa Napret's email address?

Ursa Napret's email address is ur****@****ail.com

What schools did Ursa Napret attend?

Ursa Napret attended Faculty Of Humanities Koper, Secondary School For Design And Photography, Ljubljana.

What skills is Ursa Napret known for?

Ursa Napret has skills like Sales, Marketing Communications, B2b, Online Marketing, Marketing Strategy, Direct Marketing, Sales Management, Market Research, Advertising, Customer Service, Call Centers, Marketing.

Who are Ursa Napret's colleagues?

Ursa Napret's colleagues are Marina Brankovič, Blaž Vovko Bučar, Matevž Grabnar, Tomaž Tišler, Eva Mencin, Zvezdan Stepancic, Katja Rogelj.

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