Develop a client base of Real Estate Sellers and BuyersMaintain & draft all legal documents for Real Estate TransactionsSchedule property showings for clientsMaintain license and all MA Agent Member Databases (MLS, GBREB, etc…)

Assist CEO with all aspects of businessBookeeping/BankingAgent/Client Transaction CoordinatorMaintain all office suppliesMaintain documents on appropriate file servers and repositories.Work independently, with limited supervision.

Implemented current and designed customized products for clients which includes Electronic Bill Payment and/or Internet Bill Presentment (Bell Atlantic, US Central Credit Union, QUP, Paine Webber and more)Worked closely with Development and IT GroupManaged seven (7) projects with team members of 5 or more for each projectSuccessfully completed projects by agreed deadlinesTraveled across country to train client on company's customer service on-line applicationConducted weekly… Show more Implemented current and designed customized products for clients which includes Electronic Bill Payment and/or Internet Bill Presentment (Bell Atlantic, US Central Credit Union, QUP, Paine Webber and more)Worked closely with Development and IT GroupManaged seven (7) projects with team members of 5 or more for each projectSuccessfully completed projects by agreed deadlinesTraveled across country to train client on company's customer service on-line applicationConducted weekly meetings with clients and team membersDeveloped, documented and trained department in company product knowledgeUpdated, researched and documented department guidebook Show less

Frontline wireless service and sales support, training and leadershipPromoted internally from Sr. Customer Service Team Leader to Sr. Wireless Operations RepresentativeControlled all wireless operations including equipment, billing, discounts, conversions and problem resolutionsDeveloped strategies to decrease cellular fraud by over 70%Negotiated and scheduled customers' repairs through third party vendor