Ursula Ware Email & Phone Number

Mclean, Virginia

Implemented a new ordering process and identified poor work habits to improve effectiveness.Increased sales by 15%Increased profits through effective sales training and troubleshooting profit loss areas.Completed profit and loss performance records.Planned budgets and authorized payments and merchandize returns.Scheduled and lead weekly store meetings for all employees.Organized private mailbox system using mailbox manager software.Instructed staff on appropriately handling difficult and complicated sales.Hired, trained and evaluated personnel in sales and marketing.Generated repeat business through exceptional customer service.Trained and developed associated on POS system and key sales tactics using KPI’s.Conducted store inventories once per quarter.Recorded inventory once it dropped below predetermined levels. Counted cash drawers and made bank deposits.

Washington, District Of Columbia

Managed a Flagship location of thirty-five hundred square ft. employing 110 workers.Reduced employee turnover by 5% through “Positive Training Tactics”.Established project control procedures such as project forecasts and cash flow projections.Reduced overtime by 3% by using LY and current traffic flow projections.Established and maintained 4 vendor partnerships.Established operational objectives and work plans and delegated assignments to subordinate managers.

Springfield, Virginia

Strategically developed effective marketing plans to increase sales and profits while managing costs.Led and directed team members on effective methods, operations and procedures. Recognized and formally acknowledged outstanding staff members to boost company morale and productivity.Carefully interviewed, selected, trained and supervised staff.Correctly calculated inventory and ordered appropriate supplies.Maintained a safe working environment to reduce the risk of injury and accidents.