Ursula Kendrick Email & Phone Number

Austin, TX, US

Texas, United States

Managed multiple client relocations, ensuring compliance with GLO (General LandOffice) tenant guidelines for disaster relief and home rehabilitation programs.Assisted families displaced by natural disasters with relocation logistics andtemporary housing arrangements.

Houston, Texas, United States

Acted as the primary contact for borrowers, trustees, and attorneys, addressinginquiries and facilitating Deed in Lieu and Short Sale transactions.Coordinated document requests and liaised with affiliates to ensure complianceand accuracy, reducing transaction errors by 80%.Monitored loan progress, ensuring all required documentation and updates were.

Texas, United States

Conducted operational file reviews of completed escrow transactions, ensuringcompliance with company guidelines.Documented outcomes and collaborated with stakeholders to implement processimprovements in compliance operations.Developed and implemented training strategies to enhance compliance andoperational efficiency.

Austin, Texas Area

• Prepared initial mortgage disclosures (i.e. GFE, TIL)
• Reviewed accuracy of information on Good Faith Estimate (GFE) including origination and escrow fees
• Monitored timelines of all disclosures sent by ensuring initial disclosures are sent within 3 days of origination.
• Pulled credit report and order appraisal
• Uploaded financial and disclosure information into paperless document viewer.
• Issued pre-qualification letters

Austin, Texas Area

• Reviewed short sale documentation in a timely manner to determine if the borrower qualifies for a short sale; report information to investor.
• Coordinated relocation transactions with realtors and leasing agents
• Ordered / Review title searches as needed
• Handled counter offers accordance with departmental guidelines and investor guidelines.
• Requested and follow up on foreclosure postponements
• Approved/Declined documentation /files

Austin, Texas Area

• Referred REO assets requiring eviction to attorneys
• Set up and completed eviction request
• Communicated with assigned real estate agents to negotiate cash-for-keys
• If cash-for-keys is successfully negotiated, assured that all requirements are met and facilitated the process to its conclusion
• Communicated with assigned real estate agents to set up moving crews, remove debris as well as secure and preserve the property ( relocation assistance )
• Handled notice… Show more

Real Estate

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