Ursula Llabres Email & Phone Number

California, United States

San Francisco, California, Us

Investor and Advisor to the Founders and leadership team.

San Francisco, Ca, Us

In my role as Senior Adviser for Sixth Street, a global investment firm with over $80 billion in assets under management, I will be providing strategic guidance on Go-to-Market (GTM) and post-sales Customer Success strategies. My focus will be to help their portfolio companies unlock growth opportunities, enhance operational excellence, and drive long-term value creation across various stages of development  .

Chicago, Illinois, Us

Advisor to CRO, COO and CEO.

Menlo Park, Ca, Us

In this new global role I will support customer growth , renewals, customer programs, and scale functions that support over 11,000 clients, Millions of users and a substantial $ Book of Business-ARR. Ursula will support the B2B Commercial Sales team’s mission in line with Meta Reality Labs shared priorities bringing forward the portfolio of future of work & Metaverse solutions.

Menlo Park, Ca, Us

Leading the Global Enterprise Executive Program and Client Experience at Facebook whose mission is to inspire prospective and existing customer executives to build connected cultures and whose objective is to create VALUE from Executive Relationships. This global program is now considered a key offering for Facebook Partnerships, Global Business Group, Partner Center and Global Marketing Organization and has proven to impact the business in a meaningful way, helping influence and accelerate net new and renewing multimillion dollar deals (8% of Total Pipeline Value and 35% of Total Managed ARR). After seeing a gap in our GTM programs - This program tackled it staright on by bringing a very senior team of leaders, an impressive Executive speaker bench and multiple experience channels. As part of the global scope the program this includes; Executive Solutions, Chief Executive Networking, Workplace for Good Program, Customer Referral Program, #ShipLove, Customer Awards program and Chief Workplace Leaders Community.

Menlo Park, Ca, Us

Lead Workplace Customer Growth and Adoption strategy and team for Americas. Helping Transform companies to be more engaged and connected with Workplace by Facebook.www.fb.careers/ursula

Menlo Park, Ca, Us

Toronto, Ontario, Ca

I’m IN because I believe that our network influences our opportunities for success. I want to influence a network of inspired women, just as I continue to be inspired and supported to succeed. Together we can accomplish anything we set our minds to.SheEO is a global initiative focused on building an innovative new model to finance, support and celebrate female entrepreneurs. The signature initiative, Radical Generosity, calls upon 1000 women per city to commit $1,100 to provide low interest loans to 10 women-led ventures that are selected by the 1000 women, the Activators. The ventures get loans and access to the women's networks, buying power and expertise to growth their businesses. This model will be in 1000 cities by 2020 loaning $1B annually to 10,000 women-led businesses.

Austin, Tx, Us

Leading the overall customer success management strategy for insidesales.com. Responsible for the organization's Renewal and Retention results. Building a practice that centers on customer delight at scale at insidesales.com. Leading CS Operation Strategy including the design and operationalization of the Customer Journey framework and CSM Playbooks. Bringing passion to our work!

Redwood City, Ca, Us

Global Strategy for MM & SMB Customer Success at Box.com. Leading the Commercial CSM and Customer Advisory teams. Delivering Box Customer Success experience at scale to 47K Customers worldwide.

Redmond, Washington, Us

Managed the O365 and Social (Yammer) Strategy and adoption for the Most Strategic Accounts in US and LATAM, including YUM Brands (Global) Delphi, Chrysler, Coca-Cola FEMSA, BNSF, Eastman Chemical, Limited Brands to name a few. Team Lead for the Central Region. Actively Led the promotion and dissemination of the Responsive Organization movement as a way to create change and adoption to new ways of working http://www.responsive.org/.

San Francisco, California, Us

Manage the EAST region team of Customer Success Managers at salesforce.com

San Francisco, California, Us

Consultancy of best practices for salesforce.com tool across customer base. Facilitated success planning with customers, participated in speaking engagements across NA etc.

Toronto, Ontario, Ca

Marketing Manager for largest online local search website.

Austin, Texas, Us

Pre-Sales Consultant for Oracle CRM Suite of Applications

Honors Bachelor Of Arts (H.B.A.), Mass Communications And English Literature

Education record

Education record

Certified Advanced Administrator And Consultant