Information Technology Support Engineer
Current• Manage and secure university-wide data systems, ensuring integrity and accessibility.• Implement and monitor networking security protocols for data protection.• Provide technical support for staff/students, assisting with resolving software/hardware issues.• Conduct training sessions on basic cybersecurity practices and awareness.• Collaborate with external vendors for technology assessment and procurement.• Assist in hardware installation and implementation of new communication technologies.• Offer network and internet support for staff and students.• Implement cybersecurity protocols to safeguard sensitive data.• Maintain a problem and solution log for technical support.• Conduct data collection and analysis for research and design.• Oversee biometric freshman enrollment and identity formation.• Engage in research and development of new technologies for the school system.