Project lead senior managers and their teams on Sustainable Textiles and Leather Production (STeP by OEKO-TEX ®) project, which details the analysis and continuous improvement of internal systems including Chemical Management, Environmental Performance, Environmental Management (ISO 14001), Quality Management (ISO 9001), Health and Safety and Social Responsibility modules. The project entails close collaboration with OEKO-TEX® association, company stakeholders, detailed gap analysis, report writing and project team management.The role entailed detailed analyses of current manufacturing and product development processes and daily collaboration with multiple departments in order to prove that facility operating sustainably and manufactured products are complying within internal requirements and following OEKO-TEX® association determined guidelines and law. Gained experience in process and performance improvements techniques, problem solving, action plan, sustainable development, system performance, environmental science, social responsibility.Involved in the supply chain review process and responsible for research of more sustainable suppliers, which could provide sustainable raw materials. The role required analytical problem solving and attention to detail skills, which lead to excellent time management, technical reports writing and review. Maintained strict compliance with all quality standards, regulation, legislation and ‘Best Practise’. Researched SMART IT solutions in order to up-scale and renew all current internal processes.

Promoted to regional manager‘s role and gained a great responsibility to manage clients based in the EMEA and North and South America. Responsible for managing clients’ accounts, supporting and guiding clients on standards’ updates and requirements. Handling new and existing client enquiries and complaints. Successfully managed and developed new department start-ups within internal teams.Role required to maintain high standards of new and existing customer service and support performance. Participated in international visits, presentations and trade shows, arranged business arrangements to establish new customer accounts and maintain existing rapports with returning customers. Provided exceptional customer service and have an ability to instigate, establish, develop, and manage effective relationships at all levels. Developed international relationships with brands, manufacturers and traders and maintained just-in-time management, consultation, communication and coaching on a technical level. Maintained strict compliance with OEKO-TEX® standards requirements including quality standard. Responsible for UK region Audit planning, conducting and reporting.

Role required to have an extended technical knowledge and understanding of textiles manufacturing processes from initial stage of chip/fibre production to final textiles products manufacturing processes. Key responsibility was to evaluate and process application forms from the initial analysis to quotation and final report writing. Role involved detailed analysis and evaluation of documentation, as well as crucial decision making of selecting appropriate tests, finalising quotations and final test results analysis and reporting the final findings. This role involved working closely with internal laboratory, administration, and accounting teams in order to provide exceptional customer service and manage application deadlines.

Promoted to technical buyer's role to manage international supply chain accounts. Responsible for the purchasing of commodities accounting for 20% of business turnover, which was complimenting the ranges produced in-house. Responsible for rigorous monitoring of orders from start to finish to ensure timely despatch and liaison with all relevant departments, as well as, managing supplier relationships and negotiations and developing effective partnerships. Analysed and evaluated supplier and product quality performance and continued improvement plans and performing new supplier appraisals. Established initial stock holding figures and monitored stock levels in line with live sales and forecast using EPR. Used lean manufacturing techniques to develop SOPs and to simplify internal administrative processes.

Key accountability was to manage and monitor the highest turnover piece dyed natural fabrics with over 100 SKUs, which was the fast-moving consumer goods. Responsible for producing weekly manufacturing reports to finalise piece dyed fabric orders and provide forecasts to the supply chain.The role involved producing priority lists and working closely with internal and external suppliers to ensure each operation meets customer requirements. Responsible for regular monitoring work in progress (WIP) reports to investigate any faults in the finishing process and simultaneously working with external supply chains to identify root cause to prevent any future issues from reoccurring. Role entailed close stock monitoring compiling a strategic purchasing plan.

Responsible for managing new fabric development projects from initial literature research to final project reporting. The role involved maintaining detailed project schedules, ensuring on-time delivery to customers, experimental analysis and research, prototyping, optimising performance, active listening, creative problem solving and technical report writing. Key tasks involved providing exceptional customer service, managing project deadlines, and analysing experimental test data. Projects successfully delivered included improving the performance of existing structures through manufacturing technology, fabric construction and raw material. Responsible for coordinating the project which involved analysis of the open-work knitted structures.