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Urvashi Patil Email & Phone Number
Business Analyst
at
Altera Digital Health
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Business Analyst
Location
Pune, Maharashtra, India
Company size
Who is Urvashi Patil? Overview
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Quick answer
Urvashi Patil is listed as Business Analyst at Altera Digital Health, a with 3133 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Urvashi Patil.
Urvashi Patil previously worked as MS Senior Services Consultant at Altera Digital Health and MS Services Consultant at Altera Digital Health. Urvashi Patil holds Post Graduation Diploma, Advance Computing from Centre For Development Of Advance Computing, Electronics City, Bangalore.
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Altera Digital Health
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Profile bio
About Urvashi Patil
7+ yrs experience as a User Access Management professional in Health Care and Telecom domain industry. Ensuring Secure Access to Critical Data & Systems. Knowledge of access control principles, experience with user provisioning and de-provisioning, and familiarity with On-prem Active Directory and Microsoft Azure Active Directory.Successful completion of access management projects or improvements to access control processes that resulted in better security or increased efficiency.Understanding of ITIL principles and best practices, including their ability to align IT services with the needs of the business, improve service quality, and manage incidents and problems effectively.Responsible for managing Operations such as Report maintenance and Escalation management (Request/Task/Incidents)Developed and delivered user access training to increase compliance and reduce helpdesk requests.
Current workplace
Urvashi Patil's current company
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Altera Digital Health
7 roles
Urvashi Patil work experience
A career timeline built from the work history available for this profile.
Ms Senior Services Consultant
Current
Jul 2023 - Present
Ms Services Consultant
Current
Dec 2019 - Present
Ms Services Consultant
- Supported implementation of Identity and Access Management solution with Microsoft Active Directory- Responsible for resolving incidents/service requests (On-boarding, Off-boarding, and Application access) as per the SLA defined- Managed User Accounts on Window server (Creation, Deletion, Permissions, and VPN Access). - Developed organizational units in Active Directory (AD) and managed user security with group policies- Created and maintained email addresses and distribution lists in MS Exchange- Maintained Microsoft Exchange e-mail accounts and public folder access through Microsoft Exchange System Manager- Assign the groups admin role to users who need to manage all groups’ settings across admin centers, including the Microsoft 365 admin center and Azure Active Directory portal- Assign the SharePoint admin role to users who need to access and manage the SharePoint Online admin center- Performing daily, weekly, and monthly production activities- To Create Report for weekly and monthly tickets using Power Bi Desktop- To Publish SLA Reports using Power Bi Cloud Services
Dec 2021 - May 2022
Ms Associate Services Consultant
Dec 2019 - Dec 2021
Technical Support Associate
- Fetching data from oracle database and formatting the data.- Resolving incidents/service requests (On-boarding, Off-boarding, and Application access) as per the SLA defined.- Providing first-line investigation and diagnosis to the users.- Notify the Top/High level management if any issue occurs and send alert notifications to the Site Support and the Monitoring teams about any network related issues.- Logging all relevant incident/service request details, allocating categorization and prioritization codes- Escalating incidents/service requests which cannot resolve within agreed timescales and keeping usersinformed of progress on the incidents/service request over the calls or emails.- Updating the CMS under the direction and approval of service asset and configuration management if so agreed.- To handle Port in and Port Out requests through MNP (Mobile Number Portability)/PAS application within the SLA. So that customer won’t be off-air for long time and stay in same carrier.
Mar 2018 - Dec 2019
Technical Support Executive
- To help to users to Download, Install and Activate the Windows OS on the end users by taking remote access of the system or guiding steps over the call or email.- To help to users to Download, Install and Activate the Microsoft Office 365, Microsoft Office (2010 and above) on Windows and MAC PCs- To troubleshoot activation error for Windows and Microsoft Office Suite Applications- To provide knowledge about the applications features and activation keys- Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date- Maintaining and updating technical documents and procedures- Providing technical support to teams within the organization, and to external clients when required- Developing reports for teams of the cases which are resolved need to follow up or escalated to L2 team before the end of the shift.
May 2017 - Nov 2017
4 education records
Urvashi Patil education
Post Graduation Diploma, Advance Computing
Centre For Development Of Advance Computing, Electronics City, Bangalore
Bachelor’S Degree, Information Technology, 6.94
Hitkarini College Of Engineering And Technology
Asissce-12Th Board, Non Medical
Kendriya Vidyalaya
Aisse-10Th Board, English, Hindi, Mathematics, Social Science, Science, 76.60%
Kendriya Vidyalaya Tfri Jabalpr
FAQ
Frequently asked questions about Urvashi Patil
Quick answers generated from the profile data available on this page.
What company does Urvashi Patil work for?
Urvashi Patil works for Altera Digital Health.
What is Urvashi Patil's role at Altera Digital Health?
Urvashi Patil is listed as Business Analyst at Altera Digital Health.
Where is Urvashi Patil based?
Urvashi Patil is based in Pune, Maharashtra, India while working with Altera Digital Health.
What companies has Urvashi Patil worked for?
Urvashi Patil has worked for Altera Digital Health, Allscripts, Allscripts India, Tech Mahindra, and Teleperformance India.
How can I contact Urvashi Patil?
You can use AeroLeads to view verified contact signals for Urvashi Patil at Altera Digital Health, including work email, phone, and LinkedIn data when available.
What schools did Urvashi Patil attend?
Urvashi Patil holds Post Graduation Diploma, Advance Computing from Centre For Development Of Advance Computing, Electronics City, Bangalore.
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