• Monitored and updated the freshness and accuracy of the Knowledge Panel, ensuring up-to-date information.• Utilized specific tools to identify and rectify stale data, enhancing the relevance and reliability of the Knowledge Panel.• Employed dedicated tools to resolve topic conflation, ensuring distinct and accurate topic representation.• Implemented systematic processes to maintain topic clarity and prevent data overlaps.• Analyzed and addressed feedback received on the Knowledge Panel, promptly fixing reported issues to improve user experience.• Collaborated with cross-functional teams to integrate feedback into the Knowledge Panel updates effectively.• Conducted thorough root cause analysis (RCA) for identified issues, providing comprehensive reports to the lead.• Developed actionable insights and recommendations from RCA to prevent recurrence of issues.• Provided training to new resources and Contributor Lead Apprentices, ensuring they were well-equipped with necessary skills and knowledge.• Developed training materials and sessions that facilitate smooth onboarding and continuous learning.• Participated in weekly stand-up meetings with the lead, sharing updates on team quality and progress.• Prepared and presented detailed reports on team performance, highlighting key achievements and areas for improvement.