Urvi Gala Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

As a passionate freelance trek leader specializing in the Sahyadri Range of Maharashtra, I bring extensive experience in guiding memorable and safe treks through some of the region's most scenic landscapes.🔹 Key Expertise:•Trek Leadership: Proficient in leading groups of diverse backgrounds and skill levels on challenging treks in the Sahyadri Mountains.•Local Knowledge: Deep understanding of the Sahyadri Range's flora, fauna, and cultural heritage, enriching trekking experiences with insightful narratives.•Customer Engagement: Dedicated to providing enriching trekking experiences, fostering connections with nature and fellow adventurers.Whether exploring historic forts or hidden waterfalls, I am committed to delivering exceptional trekking experiences that inspire and rejuvenate.

Mumbai, Maharashtra, India

•Engaged in inbound sales activities to attract prospective students and professionals interested in advancing their accounting careers.•Leveraged expertise in ACCA curriculum and benefits to effectively communicate value propositions to clients.•Managed client relationships, handled inquiries, and provided comprehensive information on course offerings.

Mumbai, Maharashtra, India

🔹 Key Achievements:•Promoted to Team Leader, overseeing and training a team of 4 Demo Counsellors, resulting in increased demo bookings and conversions.•Achieved the largest single-ticket sale in company history, generating over $3330 revenue by selling 2 Master level 1-on-1 classes.•Recognized with the Gold Coin award for closing the highest number of clients in April 2023 at Upstep Chess Academy.•Promoted within 6 months to handle the International Region, managing clients worldwide.

Mumbai, Maharashtra, India

🔹 Key Achievements:•Pioneered achieving 100 enrollments in a single month, focusing on client-centric outcomes that were both beneficial to the clients and profitable for the company.•Consistently surpassed targets, achieving tactical goals with a remarkable 200% performance.•Recognized for exceptional performance and dedication, contributing to the company's success in the competitive market.

Mumbai, Maharashtra, India

🔹 Key Accomplishments and Responsibilities:1. Client-Centric Approach: Advised clients on visas, passports, ticketing, and booking services, demonstrating a strong understanding of travel logistics and customer care.2. Sales and Customer Relations: Managed customer queries and complaints effectively, ensuring high levels of satisfaction and retention.3. Business Development: Organized and participated in sales visits, where I successfully negotiated contracts and promoted diverse itineraries and tour packages, catering to both international and domestic markets.

Bachelor'S Degree, Bachelor Of Vocational Education In Tourism And Hospitality Management.

Activities and Societies: I was a part of various clubs like B.Voc Committee, HRNSS, Rotaract Club, OFF D CUFF

Hsc, Diploma Of Education, Bachelor Of Vocational Education In Tourism And Hospitality Management.

Activities and Societies: I was a part of UMANG- (Annual Social Gathering) and was responsible for managing and coordinating the event.

Ssc, Primary Education

Activities and Societies: I was part of various activities in school such as Basketball, Karate, Skating, Dancing and Marching Band