Urška Samec Email & Phone Number

Ljubljana, Slovenia

Key Responsibilities:- Team Leadership: Leading and mentoring a team of IT professionals, providing guidance, support, and professional development to enhance team performance.- Specialization in Business Applications: Experienced in working with a range of business applications including Salesforce, SharePoint, Špica (Time and Space, PIF, Travel Orders).

Key Responsibilities:- Specialization in Business Applications: Experienced in working with a range of business applications including Salesforce, SharePoint, Špica (Time and Space, PIF, Travel Orders), Pantheon, and Mecoms, with a primary focus on ERP application Microsoft Dynamics AX.-ERP and Billing System Expertise: Specialized in ERP applications.

Ljubljana

Key Responsibilities:- Issue Resolution: Diagnosing and resolving hardware, software, and network issues promptly to minimize downtime and disruption.- Priority Management: Prioritizing and escalating issues based on their severity and impact on business operations, ensuring critical problems are addressed asap.- Routine Maintenance: Performing routine.

Key Responsibilities:- Technical Support and Troubleshooting: Assisting end-users with technical support and troubleshooting for hardware, software, or network-related challenges. Diagnosing and resolving issues under supervision to minimize downtime and ensure a positive customer service experience.- Issue Resolution: Helping diagnose and resolve.

Key Responsibilities:- Customer Support: Providing technical support for customers using internet, TV, and phone services, ensuring a positive and efficient customer service experience.- Device Configuration: Configuring and setting up telecommunication devices for customers, ensuring proper functionality and user satisfaction.- Remote Troubleshooting.

Key Responsibilities:- Customer Support: Providing technical support for customers using internet, TV, and phone services, ensuring a positive and efficient customer service experience.- Remote Troubleshooting: Performing remote troubleshooting to diagnose and resolve issues with telecommunication devices, minimizing downtime and inconvenience for.

Key Responsibilities:- Workshop Collaboration: Working with a team to develop and deliver workshops for secondary school students.- Cybersecurity Awareness: Educating students about cybersecurity risks related to internet usage and social media.- Content Development: Creating engaging and informative content for workshop sessions.- Student Engagement.

Key Responsibilities:- Telephone Surveys: Conducting surveys over the phone to gather data and insights.- Field Surveys: Performing in-person surveys to collect information directly from respondents.- Data Collection: Ensuring accurate and thorough data collection during surveys.

Key Responsibilities:- Facilitating Workshops: Leading sessions on basic computer skills.- Teaching Email Communication: Guiding participants on email setup and use.- Internet Browsing: Instructing on safe and effective internet use.- Document Creation: Teaching how to create and edit documents.- Social Media Usage: Educating on social media basics and.