Eugene Tucker Email and Phone Number
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• Extensive web and desktop publishing experience used to create usable and intuitive web environments. • Led by Usability and User Experience to make technology sustainable and useful. • Accomplished presenter and technical trainer. Lecturer on Best Practices in technology use for various audiences. • Experienced Drupal Management Administrator. • Proven record of continuous promotion based performance. I provide invisible, intuitive, and sustainable content management to make technology useful for small business.I execute this objective by usability and user experience. I am passionate in finding positive outcomes where one finds the right tool for the job. I always seek to keep the scope of a tool useful. I utilize culture, emerging technology, and feedback to meet expectations. Reaching success is driven by use cases, multiple workflows, feature management, Sociology, and most of all by making things simpler, but not necessarily simple.I am about making our world work better, easier and more user friendly. Technology today is too hard to use. A cell phone should be as easy to access as a doorknob. In order to humanize a world that uses technology as an infrastructure, we must develop technologies in a way that serves people first.Specialties: Usability, User Experience, Content Management, Drupal, Website Administration, Website Architecture, Graphic Design, Leadership, and Sociology.
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DriverLyft Jan 2020 - Present -
Webhost Manager And Usability ArchitectUsabilitygene 2010 - Present#Usabilitygene | # Usability | #Drupal | #Smallbiz | #Googleapps | #UxAssist small businesses to increase success of a user’s web experience when interacting with a product or system (whether a Web site, social media, a software application or mobile technology). • Provide a strong, visible social media presence to clients and develop concepts with viral potential. Continuously monitor online public relations and ensure the success of client programs. • Assess social media marketing strategies to determine rate of return. Identify and tap into new channels to optimize user engagement. • Launch, support and manage business websites, domains, and email management. • Translate business processes into electronic work-flows for users and administration of content. • Develop training and presentations on new technology use such as Google+ for optimum use and integration. -
Drupal And Graphic Design SpecialistArizona State University College Of Liberal Arts And Sciences Aug 2017 - Nov 2021Tempe, Az -
Intuit Small Business Lead Gen RepresentativeIntuit Mar 2015 - Nov 2021Tempe, Arizona• Sales Representative for Small Business to find correct products for accounting and inventory needs. • Communicate business need to specialist for product purchase.• Utilize Salesforce to connect current customers with new sales opportunities. -
Sears Vacation ConsultantInternational Cruise And Excursions, Inc. Feb 2014 - Feb 2015Scottsdale, Az• Complete outbound/inbound sales calls• Identifies Customer issues and provides appropriate solutions, and obtains customer commitment.• Maintained database for each contact including closing product sale.• Continued product education to improve service customer calls and improve sales process by overcoming objections. -
Marketing AssociateWest Corporation Jun 2013 - Jan 2014Mesa, AzSales Associate for the country's leading provider of business-to-business sales and account management solutions. I sell, manage accounts, and care for the customers of major Fortune 500 brands. Communication is done with over 200 customers a day. -
Internet Sales And Service ConsultantGodaddy.Com Oct 2012 - Mar 2013Phoenix, Arizona AreaProvides world class consultation to business owners and people looking to establish, enhance and evolve their online presence. I make a meaningful difference to the people be recommending and enabling the right online product and service strategies to help customers with their business or personal needs. I engage people to help them with their dreams. I am the voice and expert behind Go Daddy’s technology solutions. I own a problem or issue inorder to solve and educate.GoDaddy.com is the world's largest domain name registrar and Web hosting provider* in the world. They are larger than the next nine closest registrar competitors combined. -
Customer Service RepresentativeGreat American Title Agency Feb 2012 - Aug 2012Corporate OfficeGraphic Design and real estate information dissemination representative. Social media and website adviser. -
Information Technology Director - Volunteer PositionCareer Connectors May 2010 - Jan 2011Website, Content Management, technology implementation, and social media architect.
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Website Specialist - University Technology Office (Uto)Arizona State University Apr 2007 - Apr 2010Supported over 800 production Drupal websites for Editors, administrators, and developers. Established and managed PeopleSoft CRM 1st Tier Drupal support. Supervised open Drupal Office Hours for University held twice a week. Skilled in server management, PHP, CSS, and MYSQL operation. Conceptualized, wrote and drove Drupal support towards a role based interaction of Editor, Administrator, and Developer via Blackboard training infrastructure. -
Project Management Web Support - University Technology Office (Uto)Arizona State University 2007 - Jul 2009Developed and maintained a Drupal web content management system for the University Technology Office based on project management methodology. -
Technology Support Analyst Senior - Uto DevelopmentArizona State University Jun 2006 - Apr 2007Presented on usability of emerging technology such as Google Apps and Cloud Computing.; Administered software use, change management, and software development migrations. Managed IT-Support structure for almost 100,000 University staff and students on 4 campuses. Provided on-call 24/7 as 3rd tier support. Documentum Enterprise Software Administrator: Sustained usability of ASU's enterprise document management system. Leveraged resources between vendors (Binary Office, Canon, EMC2), ASU Business Operations.ISSAC (Integrated System at ASU for Access Control) Enterprise Administrator: Sustained usability of ASU's enterprise security system. Leveraged resources between vendor (Henry Brother's Electronics) and ASU Business Operations.Pharos Enterprise Software Administrator: Sustained usability of ASU's enterprise pay-for-print system. Leveraged resources between vendors (Canon, HP, Pharos), ASU Business Operations. -
Technology Support Analyst Assistant - Classroom ManagementArizona State University Jul 2004 - Jun 2006Supervised Student Computer Assistants of 445 Windows and 76 Apple computers in four locations for fellow students, faculty and staff. Rectified and reported software, hardware conflicts and networking issues. Directed Student Assistants by providing technical knowledge and 2nd tier support. Administered evaluation and training progression of Student Assistants. -
Document Creation / Computer SpecialistKinko'S Apr 2001 - Feb 2004Created marketing material for small to mid range businesses using PageMaker, Quark Express, Adobe Photoshop, Adobe Illustrator, CAD and Adobe Acrobat formats. Support for co-workers in project handling of over-sized prints. Provided technical support to customers and staff of networked Windows and Macintosh machines. -
Project Manager Of Information TechnologyUniversity Of Missouri Jan 1997 - Nov 2000Kansas City, MoTechnical led and Graphic Designer for web and print related material, marketing, public relations, and multi-media activities. Performed extensive pre-press desktop publishing activities for national newsletters, brochures, flyers, and posters. Utilized PageMaker, Photoshop, and Acrobat for creation of digital format to press documents. Circulation between 10,000 to 40,000.Supervised staff technical development of over 150 different software packages, hardware, Internet/intranet, network communications, and general computer maintenance.Conceptualized, designed, and implemented content on several nationally recognized government web sites using Dreamweaver.Led design team for annual report, marketing materials including logo design, regional newsletters, brochures, flyers, and posters.Developed and presented national seminars on Internet usage, access, site construction and maintenance.
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CoordinatorMid-America Addiction Technology Transfer Center - University Of Missouri Sep 1995 - Nov 2000Kansas City, MoSupervised staff technical development of software, hardware, Internet/intranet, network communications, and general computer maintenance.Served as Webmaster. Managed over 50 e-mail accounts, Internet access and communication with Internet Provider vendor. Established configuration network, internet access of hardware and operating systems.Conceptualized target-audience's web experience through storyboard and graphic design development.Succeeded in taking a Non-profit from one 486 Windows 3.1 machine and one Power mac computer both with 14.4 bps modems, to 22 networked Windows XP machines, 4 laptops and 5 Apple computers centralized and backed up by a server and linked to a partial T1 connection.Simplified all technology interaction to allow the non-profit to advance its core directive.
Eugene Tucker Skills
Eugene Tucker Education Details
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Sociology
Frequently Asked Questions about Eugene Tucker
What company does Eugene Tucker work for?
Eugene Tucker works for Lyft
What is Eugene Tucker's role at the current company?
Eugene Tucker's current role is Usability Specialist.
What is Eugene Tucker's email address?
Eugene Tucker's email address is ge****@****ail.com
What is Eugene Tucker's direct phone number?
Eugene Tucker's direct phone number is +160239*****
What schools did Eugene Tucker attend?
Eugene Tucker attended Eastern Nazarene College.
What are some of Eugene Tucker's interests?
Eugene Tucker has interest in Leadership, Family, Technology, Usability Experience.
What skills is Eugene Tucker known for?
Eugene Tucker has skills like Drupal, Content Management, Web Development, User Experience, Graphic Design, Usability, Leadership, Webmaster Services, Sociology, Web Architecture, Social Media, Wordpress.
Who are Eugene Tucker's colleagues?
Eugene Tucker's colleagues are Lane Parriott, Jesse Mcmillin, Matthew Mirels, Christopher Fuentes, Jane Samora, Chris Marsh, Daniel Loose.
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