Brett Combs Email & Phone Number

Cleveland, Ohio, United States

Cleveland, OH, US

• Research Leadership: Conducted discovery research with district managers responsible forregions generating millions in revenue. This included task-based interviews and video recordings,leading to key insights that.
• Outcome: Improved communication between district managers and sales reps, reducing the needfor recreating and resubmitting price change requests. This time-saving solution directly addresseda major pain point in their.
• Order Management Solution: Designed a modern, consistent UI for Sherwin Williams’ ordermanagement system. The solution emphasized fast keyboard operation, default cursor locations,and pre-configured account settings to.
• Outcome: Increased ease of adoption for new employees, reduced training costs, and improvedcustomer service quality by ensuring fast and flexible order processing.
• Sales Platform Project: Developed a sales meeting planner based on research into the actualworking habits of sales reps. This new tool replaced the inefficient calendar system with a flexibleweekly planner that better.
• Outcome: Reduced the time sales reps spent using the tool, allowing them to plan more effectively.The planner was well-received as a solution that saved time and better reflected their real-worldneeds, improving.

Woonsocket, RI, US

• Shop-able Lists Initiative: Led the UX process for shop-able lists on iOS and Android (aOS)platforms, conducting competitive analysis, medium-fidelity functionality mapping in Miro, andproducing high-fidelity screens.
• Outcome: Enabled rapid redesign iterations, improving the user shopping experience andincreasing efficiency in stakeholder feedback cycles.
• Healthcare Services App: Revised an iOS and Android application allowing CVS shoppers topurchase items with health plan funds. Improved clarity of the product offering and functionality byapplying BJ Fogg’s behaviors.
• Outcome: Enhanced user engagement and comprehension of the healthcare services app,improving the overall shopping experience for users managing health plan funds.
• Design System Initiative: Proposed and contributed to the creation of a federated design system atCVS, tasking designers across the organization with submitting components. Collaborated withanother designer to.
• Outcome: Standardized design components across teams, improving collaboration, consistency,and scalability of design solutions across CVS’s digital platforms.

Work From Anywhere, Remote, OO

As part of a highly selective group of designers at Toptal, I collaborated with small and medium-sizedbusinesses across various industries to design and deliver fully customized websites. Leveraging platforms like Webflow and WordPress, I provided interactive digital solutions tailored to each business’s unique needs. My role also included creating.

Chesterbrook, PA, US

• Cross-functional Collaboration: Partnered closely with business analysts and senior engineers totranslate complex business requirements into a consistent set of high-fidelity user interfaces. Iworked in iterative.
• Design Consistency Across the Platform: A large part of my role involved ensuring the consistentuse of UI components throughout the application. By implementing a unified design language, Ihelped standardize the visual.
• Domain Learning & Design Alignment: I quickly adapted to the platform’s complex technical andbusiness requirements. Regular meetings with stakeholders allowed me to deepen myunderstanding of the financial domain.
• Component Design & Development: Conducted research to identify, refine, and implementreusable UI components that could be applied across various contexts. This approach improvedplatform consistency, reduced development.
• Prototype & User Testing: Created pixel-perfect prototypes in InVision, presenting them to productowners and stakeholders for validation. These prototypes served as a key tool for gatheringfeedback and ensuring.
• Systems Thinking: Distilled complex financial processes into manageable design deliverables.

• Led the full project lifecycle from concept development to final execution, ensuring timely delivery,adherence to scope, and client satisfaction. Managed all aspects of project planning, design, andproduction.
• Produced visually compelling and brand-aligned assets, including logos, brochures, websites, socialmedia graphics, and packaging, leveraging Adobe Creative Suite and other design tools to bring creativeconcepts to life.
• Cultivated strong client relationships through clear communication, timely updates, and a collaborativeapproach. Integrated client feedback into the design process to ensure final deliverables were closelyaligned with.
• Applied UX/UI best practices in the design of user-friendly websites and digital platforms, enhancinguser engagement, improving user journeys, and optimizing conversion paths for increased customerinteraction and.
• Managed multiple projects simultaneously, consistently maintaining high standards of creativity, servicequality, and timely delivery while handling the day-to-day operations of a freelance practice.
• Developed designs that were aesthetically pleasing and aligned with user needs.

Master Of Science - Ms, User Experience Design

Mfa Design, Design And Visual Communications, General

Bachelor Of Arts - Ba, Philosophy

Bachelor Of Fine Arts - Bfa (Incomplete), Graphic Design