Usa Chhieu Email & Phone Number

Montreal, Canada Area

• Support 10-15 crucial Intermodal operation applications
• Seek to understand all issues that are reported in order to find a solution followed by designing, development, implementation plan and deployment.
• Worked with various teams members to provide support through follow-up until resolution
• Developed enhancement to ensure continuous improvement based on business needs.
• Worked on various projects with different businesses to address advancements of new technology compatibility

Montreal, Quebec, Canada

• Developer for AGS-Intermodal Project with strong focus on in-gating and out-gating of truck drivers on CN sites
• Reverse engineered the business logic to understand how it works
• Stabilized the in-house system by finding solutions to existing issues
• Modified the business logic and added functionalities to promote improved system
• Migration from VS 6.0 to.Net 2.0

Montreal, Canada Area

• Analyzed problems reported by clients and found solutions
• Wrote specification and technical documents to support continuity of product knowledge
• Implemented solutions for resolution of reported issues
• Wrote test scenarios
• Developed incoming and outgoing interfaces with other systems of the company
• Interacted closely with the clients

Zürich Area, Switzerland

• Responsible of the APC-PDM system and the APC-VPDM system
• Application development and customization (Classic Client)
• Wrote test scenarios, technical and specification documents
• Maintenance of product lifecycle management system
• Applied regression tests during rollout
• Coordinated with the IT department during new releases