Usa Chhieu Email & Phone Number

Montreal, Canada Area

• Support 10-15 crucial Intermodal operation applications• Seek to understand all issues that are reported in order to find a solution followed by designing, development, implementation plan and deployment.• Worked with various teams members to provide support through follow-up until resolution• Developed enhancement to ensure continuous improvement based on business needs.• Worked on various projects with different businesses to address advancements of new technology compatibility

Montreal, Quebec, Canada

• Developer for AGS-Intermodal Project with strong focus on in-gating and out-gating of truck drivers on CN sites• Reverse engineered the business logic to understand how it works• Stabilized the in-house system by finding solutions to existing issues• Modified the business logic and added functionalities to promote improved system• Migration from VS 6.0 to .Net 2.0

Montreal, Canada Area

• Analyzed problems reported by clients and found solutions• Wrote specification and technical documents to support continuity of product knowledge• Implemented solutions for resolution of reported issues• Wrote test scenarios• Developed incoming and outgoing interfaces with other systems of the company• Interacted closely with the clients

Zürich Area, Switzerland

• Responsible of the APC-PDM system and the APC-VPDM system• Application development and customization (Classic Client)• Wrote test scenarios, technical and specification documents• Maintenance of product lifecycle management system• Applied regression tests during rollout• Coordinated with the IT department during new releases