Usama A Email and Phone Number

Leading and motivating a team of employees to deliver exceptional customer service and achieve performance targets. Training new team members on company policies, procedures, and customer service standards. Overseeing all aspects of shift operations, including opening and closing procedures, ensuring food safety standards are maintained, managing inventory levels, and monitoring equipment maintenance. Ensuring that customers have a positive experience by resolving any issues promptly, maintaining cleanliness and hygiene standards, and monitoring food quality. Managing cash handling procedures, monitoring sales performance, and implementing strategies to optimize profitability while controlling costs. Ensuring compliance with all relevant health, safety, and food hygiene regulations, as well as company policies and procedures. Effectively communicating with the management team and other shift managers to ensure continuity of operations and address any issues that arise.