• Coordinated with other supervisors, combining group efforts to achieve goals. • Reviewed employees' work to check adherence to quality standards and proper procedures. • Investigated and completed reports for work-related injuries, submitting paperwork to appropriate insurance carriers. • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs. • Coordinated with vendors regarding product availability, pricing… Show more • Coordinated with other supervisors, combining group efforts to achieve goals. • Reviewed employees' work to check adherence to quality standards and proper procedures. • Investigated and completed reports for work-related injuries, submitting paperwork to appropriate insurance carriers. • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs. • Coordinated with vendors regarding product availability, pricing, delivery schedules. • Maintained accurate records of employee attendance and performance reviews. • Recruited, interviewed and selected employees to fill vacant roles. • Conducted regular meetings with staff members to discuss any issues or concerns they may have had. • Ensuring compliance with all safety, environmental, and regulatory standards. • Resolved customer complaints in a timely manner to maintain customer satisfaction. Show less

• Conducted regular audits of stations to identify any potential problems or areas needing improvement. • Ensured that all equipment was functioning properly at all times by performing routine inspections and preventive maintenance tasks. • Inspected equipment, facilities and vehicles regularly to assess safety. • Enforced strict safety rules and regulations to protect workers and minimize company liability. • Maintained accurate records of inventory levels at the station in… Show more • Conducted regular audits of stations to identify any potential problems or areas needing improvement. • Ensured that all equipment was functioning properly at all times by performing routine inspections and preventive maintenance tasks. • Inspected equipment, facilities and vehicles regularly to assess safety. • Enforced strict safety rules and regulations to protect workers and minimize company liability. • Maintained accurate records of inventory levels at the station in order to meet customer demand. • Operated machines and equipment to complete work assignments or to assist workers. • Performed regular maintenance checks and identified any repair needs before they became serious issues. • Resolved customer complaints in a timely manner while maintaining excellent customer service standards. • Assisted in developing new processes or procedures for improving efficiency at the station. • Implemented strategies to reduce costs while ensuring smooth operation of the station's services. • Estimates repair costs and makes sure that parts or services are completed in a timely manner. • Dispatched personnel and vehicles in response to telephone or radio reports of emergencies. • Delivered high level of service to customers in effort to build upon relationships for future. • Completed day-to-day duties accurately and efficiently. Show less

• Calculated materials, supplies and labor costs to develop estimates and prepare work orders. • Provided accurate estimates of repair costs, labor times and parts prices to customers. • Followed up with existing customers regarding past services performed on their vehicles. • Surpassed sales goals through implementation of successful marketing strategies. • Kept records of customer interactions or transactions, thoroughly recording details of inquiries. • Used service… Show more • Calculated materials, supplies and labor costs to develop estimates and prepare work orders. • Provided accurate estimates of repair costs, labor times and parts prices to customers. • Followed up with existing customers regarding past services performed on their vehicles. • Surpassed sales goals through implementation of successful marketing strategies. • Kept records of customer interactions or transactions, thoroughly recording details of inquiries. • Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions. • Oversaw warranty counseling process to manage expense controls. • Explained the features and benefits of products or services offered by the dealership to customers. • Adhered to all safety regulations while performing vehicle inspections or servicing procedures. • Prepared invoices for services rendered and collected payments from customers. • Delivered concierge support for phone or in-person inquiries to drive customer satisfaction. • Promptly responded to customer inquiries via phone, email or in person. • Resolved customer complaints in an efficient and courteous manner. Show less

• Authorized Dealer of Mercedes Benz egister system to ring up customer purchases, process payments, and issue receipts. • Tested and calibrated instruments to ensure accuracy and reliability of data. • Completed scheduled appointments on time to drive quality service. • Provided technical support services to customers via phone or email communication. • Updated logs and job reports for completed and pending service calls at shift end. • Can use Diagnostic testers (STAR… Show more • Authorized Dealer of Mercedes Benz egister system to ring up customer purchases, process payments, and issue receipts. • Tested and calibrated instruments to ensure accuracy and reliability of data. • Completed scheduled appointments on time to drive quality service. • Provided technical support services to customers via phone or email communication. • Updated logs and job reports for completed and pending service calls at shift end. • Can use Diagnostic testers (STAR DIAGNOSIS) for troubleshooting related to engine and ECM. • Can perform mechanical diagnose and servicing (engine, A/C system, brakes, suspension, steering etc.) Doing P.D.I & diagnose faults & final checking. • Followed safety practices to safeguard against injury and damage to property. Show less

• Assisted with more complex repairs including engine overhauls, transmission replacements, suspension work, and electrical system diagnostics. • Performed routine maintenance functions on diesel equipment, forklifts and trailing equipment. • Aligned wheels using special alignment equipment and wheel-balancing machines. • Improved function of engines by replacing spark plugs, fuel filters and defective sensors. • Removed old oil, replace filters and added correct amount of… Show more • Assisted with more complex repairs including engine overhauls, transmission replacements, suspension work, and electrical system diagnostics. • Performed routine maintenance functions on diesel equipment, forklifts and trailing equipment. • Aligned wheels using special alignment equipment and wheel-balancing machines. • Improved function of engines by replacing spark plugs, fuel filters and defective sensors. • Removed old oil, replace filters and added correct amount of new Engine oil. • Performed basic maintenance and repair services on vehicles such as changing oil, replacing air filters, rotating tires, and inspecting brakes. • Worked alongside technicians providing regular service, troubleshooting and upgrading equipment. • Performed maintenance inspections, tune-ups, oil changes and other key services. • Cleaned shop area daily to maintain a safe working environment. • Planned work procedures using charts, technical manuals and experience. • Disposed of waste according to local regulations. Show less