1. Developing and implementing export strategies: Creating comprehensive plans to expand the company's export operations, identifying target markets, and formulating strategies to penetrate new regions or countries.2. Managing international sales: Overseeing the entire export sales process, including lead generation, negotiations, order processing, and final delivery to ensure customer satisfaction and achieve sales targets.3. Conducting market research: Staying abreast of global market trends, identifying potential customers, analyzing competitor activities, and evaluating market demand to effectively position the company's products or services in international markets.4. Establishing and maintaining relationships: Building and nurturing strong relationships with international distributors, agents, suppliers, and strategic partners to facilitate business growth.5. Compliance and documentation: Ensuring compliance with international trade regulations, export laws, and customs requirements. Managing export documentation, including licenses, permits, shipping documents, and other relevant paperwork.6. Logistics and supply chain management: Coordinating with logistics providers, freight forwarders, and shipping agents to optimize the export process, manage transportation costs, and ensure timely delivery of goods to customers.7. Team leadership and coordination: Supervising and mentoring a team of export professionals, providing guidance, training, and support to achieve departmental goals and objectives.8. Performance analysis and reporting: Tracking export sales performance, analyzing key metrics, preparing regular reports, and presenting findings to senior management. 9. Continuous improvement and market expansion: Proactively identifying opportunities for process optimization, cost reduction, and market expansion. Recommending and implementing innovative strategies to improve efficiency, increase market share, and maximize export revenue.

1. Conduct market research and analysis to identify potential export markets and evaluate market demand.2. Develop and execute comprehensive sales strategies tailored to target markets, resulting in significant increase of sales revenue and margins within the first year.3. Build and maintain strong customer relationships through effective communication, technical consultation, and exceptional customer service.4. Provide expertise in industrial gases to customers, offering customized solutions that optimize their processes and drive efficiency.5. Prepare and deliver compelling sales presentations and proposals, effectively communicating the value proposition of industrial gases and securing key contracts.6. Collaborate with cross-functional teams to ensure seamless order processing, timely delivery, and customer satisfaction.7. Track sales performance metrics, analyze data, and generate reports to identify trends, opportunities, and areas for improvement.

1. Serve as the primary point of contact for customers, handling inquiries, resolving issues, and providing product information and support.2. Build and maintain strong customer relationships through effective communication, empathy, and personalized service, resulting in a 20% increase in customer retention.3. Manage customer accounts, ensuring accurate and up-to-date information, order processing, and on-time delivery.4. Collaborate with sales, technical, and logistics teams to address customer needs, coordinate deliveries, and resolve any service-related concerns promptly.5. Proactively follow up with customers to ensure satisfaction, gather feedback, and identify opportunities for improvement.6. Provide technical expertise and guidance to customers, offering recommendations on optimal industrial gas solutions for their specific requirements.7. Maintain detailed records of customer interactions, inquiries, and resolutions using CRM systems.

1. Provide comprehensive support to the sales team, coordinating all aspects of the sales process, from order entry to delivery.2. Manage customer accounts, ensuring accurate and up-to-date information, pricing, and product availability.3. Process sales orders, including order entry, invoicing, and tracking, ensuring accuracy and adherence to timelines.4. Coordinate with internal teams, such as logistics, operations, and finance, to ensure timely delivery and resolution of customer issues.5. Prepare sales reports, analyze data, and provide insights to the sales team to identify trends, opportunities, and areas for improvement.6. Support the sales team in developing sales proposals, presentations, and contracts, ensuring alignment with customer requirements.7. Act as a liaison between the sales team and customers, addressing inquiries, resolving concerns, and providing exceptional customer service.8. Maintain and update the CRM system, recording customer interactions, orders, and communication for accurate tracking and reporting

- Offer necessary product knowledge and technical expertise translating into successful sales.- Update sales team and dealer network on new software developments.- Coordinate with sales team to develop selling tools for presentations, demos and trade shows.- Suggest new product concepts, enhancements and potential new partnerships.- Determine, advise and close software sales agreements with company executives.- Present proposals on potential clients needs.- Present quotes and suggest solutions on customers needs.- Uncover potential clients needs to sell solutions.- Update on product information, pricing and contract terms.- Assist sales through calls and web based presentations to maintain product positioning and strategies.- Handle in-depth knowledge of products and technologies, competitors and market conditions.