Usama Khanani Email and Phone Number

 Data Analysis: Conducted comprehensive data analysis to identify trends, patterns, and customer preferences, enabling data-driven decision-making. Market Research: Researched and analysed the telecommunications market, including competitor strategies, pricing models, and market share. Sales Performance Monitoring: Regularly monitored and reported on sales team performance, providing insights and recommendations for improving sales outcome. Forecasting: Developed accurate sales forecasts based on historical data and market trends, supporting effective sales planning and resource allocation. Cross-Functional Collaboration: Collaborated with sales managers and consultants to set achievable targets and goals, aligning strategies and initiatives to enhance overall performance. Process Improvement: Identified process bottlenecks and proposed solutions to streamline operations, leading to improved efficiency. Sales Strategy Development: Assisted in the development and refinement of sales strategies to gain a competitive edge and increase sales performance and profitability. Stakeholder Communication: Presented findings and recommendations to stakeholders in clear, concise presentations, facilitating informed decision-making. Financial Analysis: Contributed to financial analysis, including budgeting, forecasting, financial modeling, and variance analysis, to support sales strategies. Inventory Management: Assisted with stock checks, supplier shipments, invoices, and customer service, ensuring smooth and efficient operations. Problem Resolution: Effectively responded to and resolved account disputes and issues, contributing to customer satisfaction and trust. Risk Assessment: Executed risk assessments and mitigated potential issues promptly and efficiently. Team Leadership: Provided leadership by developing training methods that enabled sales teams to surpass sales quotas, contributing to the store's top ranking in the region.

 Exhibiting sales leadership and accountability by achieving and reporting daily weekly targets for the store on the portal. Consistently exceeded all sales targets and I have always been in top 3 salesperson in our region with 95% Net Promoter Score (NPS) every month. Developed training methods that allowed sales team to surpass sales quotas which assisted our store to maintain No.1 position in the region for 6 consecutive months. Understanding customer needs and proposing optimum product offerings. Designed and implemented strategies to cross-sell and up-sell services to existing customer base. Prepared and compiled sales proposal documents on a regular basis. Produced new sales revenue through cold calling. Assisting with the stock checks, monthly mini stock takes and regular stock counts. Executing the administration of orders, Supplier shipments, invoices, and customer service. Consulting with suppliers, customers, and other internal teams to successfully assist the dropship team to excel the customer expectations. Responded to and resolved all account disputes. Verification and modification of invoices, repair warranties and product claims. Developing strategies to improve collections with regards to outstanding invoices. Executing risk assessments in a timely manner.

 Build and maintain strong relationships with business clients to understand their needs and provide tailored telecommunications solutions. Conduct comprehensive assessments of clients' requirements and challenges, ensuring that solutions align with their business goals. Maintain up-to-date knowledge of Telstra's products and services, including data, voice, cloud, and mobility solutions, to effectively present options to clients. Develop customized solutions by selecting and configuring appropriate Telstra products and services to meet client needs. Consistently among the top ten performers among the company.  Provide technical consultation to clients, addressing inquiries and explaining complex telecommunications concepts in a clear and understandable manner. Stay informed about industry competitors and their offerings, identifying Telstra's competitive advantages and positioning in the market. Negotiate terms, conditions, and pricing with clients to secure agreements, ensuring favorable terms for both parties. Manage the end-to-end process of delivering solutions to clients, including coordination with technical teams, and ensuring smooth implementation. Ensure that all sales activities and contracts adhere to regulatory compliance and Telstra's governance standards.  Provide ongoing support to clients, addressing their questions, concerns, and issues, and ensuring a high level of customer satisfaction.

 Assisted in the preparation of audit working papers, ensuring that all relevant documentation was organized and readily accessible for audit teams. Participated in substantive audit testing procedures, including sampling, to verify the accuracy of financial data and account balances. Evaluated internal controls and processes to identify weaknesses or areas for improvement in financial operations. Assisted in assessing financial and operational risks for clients, Prepared draft audit reports and findings, highlighting key audit issues and recommendations for improvements. Utilized auditing software and tools such as CaseWare, IDEA, or ACL to facilitate audit procedures and data analysis. Identified discrepancies or issues during audit procedures and worked with senior auditors to find solutions. Actively participated in training sessions and sought guidance from experienced auditors to enhance auditing skills and knowledge.