• Led and managed end-to-end delivery operations and logistics, playing a pivotal role in shaping the strategic direction of the company's operations.• Developed and implemented strategies to optimize e-commerce delivery operations, resulting in a significant reduction in delivery cycle time and improved customer satisfaction ratings.• Introduced data-driven analytics and reporting systems to track and evaluate key performance indicators (KPIs), ensuring that operational decisions were based on actionable insights.• Successfully reduced per-parcel costs by optimizing pickup requests and streamlining parcel pickup routes, contributing directly to cost efficiency.• Demonstrated creativity and resourcefulness by devising innovative solutions to complex operational challenges.

• Accountable for the end to end delivery operations through defined mediums to optimize fleet efficiency. • Monitoring day-to-day records of supply growth, fleet equipment & fleet performance with regular analysis. • Create systems/processes/tech developments to control compliance and improve performance.• Measure and report all related KPIs around rider retention, churn, fill rate and no shows. • Monitoring overall fleet capacity and implement the contingency plans to mitigate the gap.• Provide excellent service levels to the fleet and resolve their queries effectively. • Setup policies and procedures for controlling fraudulent activities. • Manage 3PL delivery partners.• Generate lead channels of recruitment online and offline both.• Lead team working on hiring and sustainability of riders.• Ensuring compliance with rider onboarding, training and registration processes & improving the rider recruitment and onboarding processes.• Identify causes for rider churn via data and suggest ways to control the churn.• Setup compliance and control mechanism in the business online and offline both.• Provide excellent service levels to the fleet and resolve their queries effectively.• Analyze the supply growth and actively working on creating multiple lead channels

• Maintaining day-to-day records of supply growth, performance, and quality with regular analysis and reporting of findings• Execution of channel campaigns• Troubleshooting supply problems, analyses, and reporting of the issues, solving and assisting in the implementation of solutions• Conducting rider focus group and recording results to identify and resolve riders pain points• Responsible for fleet documentation, fleet branding and early retention of riders• Provide analytical support to the team

• Attended meetings to discuss projects with clients, contractors, and other engineers. • Planned and directed the execution of various new projects. • Analyzed problems and offered mechanical solutions to existing problems• Developed estimates for repair installation and maintenance work.

Worked on RLNG Based 1180 MW CCPP Bhikki Power Plant. Plant consists of 2 state of the art GE Frame 9H.A 0.1 Gas Turbines along with 2 HRSGs ( Heat Recovery Steam Generators) powering 1 Alstom Steam turbine.Thoroughly studied and overviewed the 1180 MW CCPP Bhikki (P&ID’s,HBD’s & PFD’s).On-site Inspection and Testing of 9HA.01 GE’S Gas Turbines and its associated auxiliaries as per approved ITP's and relevant standard.Supervised the Commissioning & Testing of Gas Turbines as per Manufacturer Commissioning Manual.Supervised the Single and Combine Cycle Performance Test of GE 9HA.01 as per ASME PTC 22 and PTC 46.Supervised the Combustion Inspection and coordinated with the EPC , OEM, & Client in finding root cause analysis .Inspection of Construction material/equipment shipments received as per contractual requirements .Review of Method Statements, Material Approval Submittals & ITPOffice Correspondence, preparation of punch lists, NCR's, daily, weekly and monthly progress reports etc.Critical Piping Installation, Inspection and Testing as per approved Standards ASME B31.3, B31.1, B31.12, B31.8.

• Worked in the Utility Department, handling the Power House and maintenance of mill• Make Generation reports, maintaining data• Performed preventive maintenance and repair work on facility mechanical, electrical, and other installed system • Routine checkups of power house• Conducted regular maintenance checks on facility buildings and outbuildings• Organized and updated tracking and data systems• Organizing routine servicing schedules.• Responding immediately to equipment breakdowns.• Fixing faults or arranging for replacements to be installed.• Keeping production managers informed of progress.• Organizing teams to make sure 24-hour cover is available.• Designing maintenance strategies, procedures and methods.• Planning and scheduling planned and unplanned work.• Diagnosing breakdown problems.• Controlling maintenance tools, stores and equipment.• Monitoring and controlling maintenance costs.• Dealing with emergency and unplanned problems and repairs.• Comply with all safety procedures and requirements.• Maintain compliance to ordinances and codes