Usama Munir Email & Phone Number

Istanbul, Turkey

Plan and implement projectsHelp define project scope, goals, and deliverablesDefine tasks and required resourcesCollect and manage project teamManage budgetAllocate project resourcesCreate schedules and project timelineTrack deliverablesSupport and direct teamLead quality assuranceMonitor and report on project progressPresent to stakeholders reports on progress as well as problems and solutionsImplement and manage change when necessary to meet project outputsEvaluate and assess the result of the project

Istanbul, Turkey

Plan and implement projectsHelp define project scope, goals, and deliverablesDefine tasks and required resourcesCollect and manage project teamManage budgetAllocate project resourcesCreate schedules and project timelineTrack deliverablesSupport and direct teamLead quality assuranceMonitor and report on project progressPresent to stakeholders reports on progress as well as problems and solutionsImplement and manage change when necessary to meet project outputsEvaluate and assess the result of the project

Bermuda

• Leading a team of highly motivated systems and network infrastructure• Drive the key goals in the areas of automation, process standardization, and increase velocity of the lifecycle management team• Improve the maturity of the automation tools to increase bare metal server delivery SLAs• Asset Management system (AMS)• Build and maintain strong business relationships by engaging partners and stakeholders to understand ongoing needs, challenges and priorities• Build and deliver all asset management process and associated procedures, including the asset management contract manual in line with global asset management requirement• To complete a review of the asset database for each contract location, assessment of asset criticality including taking inputs from client, customer and operational team and development of future planned maintenance budgets and labour structures• Implementation of a programme of assessment and maintenance of site utilities and infrastructure. This will require collation of reports provided by specialists and consultants and subsequent development of budgets for future repair/replacement activities• Lead, coach and manage teams of talented and innovative logistics program managers responsible for asset lifecycle management of all Infrastructure equipment

• Good communication and interpersonal skills. Highly motivated with strong commitment to quality and customer service.• Provide remotely support for client environment infrastructure.• Upgrade hardware and software to fine-tune trouble-free performance.• Best troubleshooting experience on different Linux flavor.• Provide best practices and standards support services to customers.• Troubleshoot and resolve technical problems as and when they arise.• Experience with Windows 2012/2016 Servers Installation, Administration.Managing network services such as Active Directory Service (ADS), DNS, DHCP, • Configure and Manage Terminal server with Network Load Balance,• Manage Network Antivirus infrastructure with MacAfee EPO, Symantec and Kaspersky.• Manage And Administrate Corporates Messaging system on Exchange 2016.• Work Experience of Virtualization with VMware (ESX i6.0).• Work Experience of virtualization with Citrix XEN Environment (XEN 6.5- 7.2) • Experience of Manage SAN Storage, Synology.

• Handling and supporting for all IT infrastructure related requests within the company• Providing complete service delivery to all users within company related to IT Services• Strong experience in Windows 2012 Enterprise environment (Active Directory Services e.g. Accounts, Groups, DFS, Group Policies, DNS, DHCP and File & Print Servers• Strong experience with VPN trouble shooting and configuration• To ensure provide all expected services and guide to user accordingly• Experience in Virtualization with VMware ESX 5.x and Above• Install, configure, troubleshoot and fine-tune various hardware and software level• Interact with staff and clients on systems implementation, management and performance optimization• Develop a set of consistent standards for equipment, configuration, support and operational procedures• Upgrade hardware and software to fine-tune trouble-free performance• Implement proactive measures to ensure optimum performance of the IT equipment• Provide best practices and standard support services to customers• Troubleshoot and resolve technical problems as and when they arise• Document all system operations, configurations, upgrades, processes, procedures of installation, implementation and testing

Pakistan

• Handling and supporting for all IT infrastructure related requests within the company• Providing complete service delivery to all users within company related to IT Services• Strong experience in Windows 2012 Enterprise environment (Active Directory Services e.g. Accounts, Groups, DFS, Group Policies, DNS, DHCP and File & Print Servers• Strong experience with VPN trouble shooting and configuration• To ensure provide all expected services and guide to user accordingly• Experience in Virtualization with VMware ESX 5.x and Above• Install, configure, troubleshoot and fine-tune various hardware and software level• Interact with staff and clients on systems implementation, management and performance optimization• Develop a set of consistent standards for equipment, configuration, support and operational procedures• Upgrade hardware and software to fine-tune trouble-free performance• Implement proactive measures to ensure optimum performance of the IT equipment• Provide best practices and standard support services to customers• Troubleshoot and resolve technical problems as and when they arise• Document all system operations, configurations, upgrades, processes, procedures of installation, implementation and testing

• Systems Management. A network of more than 1000 nodes.• Experience in Virtualization with VMware ESX 4.x and 5 servers• Install, configure, troubleshoot and fine-tune various hardware and software.• Interact with staff and clients on systems implementation, management and performance optimization.• Develop a set of consistent standards for equipment, configuration, support and operational procedures.• Upgrade hardware and software to fine-tune trouble-free performance.• Implement proactive measures to ensure optimum performance of the machines.• Provide best practices and standards support services to customers.• Troubleshoot and resolve technical problems as and when they arise.• Document all systems operations, configurations, upgrades, processes, procedures, installation, implementation and testing.

• Networks & Systems Management. A network of more than 500 nodes. • Managing almost 20 servers with different operating systems (Windows 2003 domain,Red hat Linux Advance Server 4 having different types of services installed.• Managing Fiber Optic network in around 10 Km, E1,VSAT, Radio Links for Maple Leaf Cement Factory (Iskanderabad Mianwali), Kohinoor Raiwind Mills (Raiwind) and Head Office Lahore. • More than three remote sites are being managed in head office. • Managing ISA Server for internet sharing at Head Office and Factory. • Experience in Active directory, GPOs, DNS, DHCP, File & Print server, IIS(web server), FTP, Terminal server, NAT, Microsoft Clustering, Exchange Mail server.• Monitoring of network traffic and trouble shoot network related problem, using NMS Cisco works• Vendor’s correspondence regarding new purchases, preventive maintenance and faulty equipment.• Installation configuration and maintenance of hardware and software in servers and desktop computers• Create and update system support documents

Diploma Of Associate Engineer, Computer And Information Sciences, General

Diploma in Computer Information Technology

Metriculation, Environmental Science