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Usama Waheed Email & Phone Number
L2 Operations Engineer
at
e& enterprise Cloud
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
L2 Operations Engineer
Location
Pakistan
Company size
Who is Usama Waheed? Overview
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Quick answer
Usama Waheed is listed as L2 Operations Engineer at e& enterprise Cloud, a with 152 employees, based in Pakistan. AeroLeads shows a matched LinkedIn profile for Usama Waheed.
Usama Waheed previously worked as Assistant Manager CBS & RM at Telenor and CBS Engineer at Huawei. Usama Waheed holds Bachelors, Telecommunications Engineering from National University Of Sciences And Technology (Nust).
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Email format at e& enterprise Cloud
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e& enterprise Cloud
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Profile bio
About Usama Waheed
4+ Years Experienced Engineer with Expertise in Telecom Billing Domain working in Both Technical and Management Roles. I am passionate about using my expertise to drive innovation and enhance the customer experience through my knowledge and skills.
Current workplace
Usama Waheed's current company
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E& Enterprise Cloud
6 roles
Usama Waheed work experience
A career timeline built from the work history available for this profile.
L2 Operations Engineer
L2 Operations Engineer
Assistant Manager Cbs & Rm
o Management of all Operational Issues related to CBS Network.o Manage and Ensure stability of CBS and ERS applications for end users.o Take lead from CBS Side & Collaborate with different teams to improvecustomer experience.o Compliance Management of SLAs related to Vendor and Internal TelenorBusiness Stakeholders.o Manage internal staff and vendors, ensuring quality and on-time deliveryof requirements and resolving the day-to-day issues/problems.o Take lead in any Incident/Outage Scenario and get it resolved timely byaligning Vendor while ensuring Services are normalized for end user
May 2023 - Nov 2023
Cbs Engineer
o Working in Convergent Billing System (CBS) Operations Team.o Monitoring Quality of Service/KPIs for Customer Network.o Handling incident tickets from NOC.o Oracle Databases and SQL Operations.o Subscriber Base Management and Data Recon.o User Access Rights Management on CBS System.o Diameter Call and Debug Tracing for troubleshooting.o Charging System Configurations,Updates & Troubleshooting.o Linux Servers Operational Tasks relating to Customer Network.o Health Checks,Backups,Raw Details Collection and Log Analysis.o Arranged knowledge-based training sessions for Teammates.o Worked on EVC(Electronic Voucher Center) System.o Monitoring EVC Succes Rate and handled all related requirements.o Proactive approach towards high availability of customer network.o Handle new requirements from customer and provide viable solution.o Prepare Network Statistical Reports for analyzing service and usage trends.o Ensure system availability during key events like New Year, Ramadan, EID etc.o R&D engagements for RCA and implementing subsequent MOPs for issue resolution.o Plan and perform Subscriber Migrations for network optimization and Load Balancing.
Feb 2020 - May 2023
Jun 2019 - Aug 2019
1 education record
Usama Waheed education
FAQ
Frequently asked questions about Usama Waheed
Quick answers generated from the profile data available on this page.
What company does Usama Waheed work for?
Usama Waheed works for e& enterprise Cloud.
What is Usama Waheed's role at e& enterprise Cloud?
Usama Waheed is listed as L2 Operations Engineer at e& enterprise Cloud.
Where is Usama Waheed based?
Usama Waheed is based in Pakistan while working with e& enterprise Cloud.
What companies has Usama Waheed worked for?
Usama Waheed has worked for E& Enterprise Cloud, Telenor, Huawei, and Pakistan Broadcasting Corporation (Radio Pakistan) Official Media Government Of Pakistan.
How can I contact Usama Waheed?
You can use AeroLeads to view verified contact signals for Usama Waheed at e& enterprise Cloud, including work email, phone, and LinkedIn data when available.
What schools did Usama Waheed attend?
Usama Waheed holds Bachelors, Telecommunications Engineering from National University Of Sciences And Technology (Nust).
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