Hi, I’m Usama, a forward-thinking Business Analyst and Entrepreneur with a unique blend of expertise in Trust & Safety, Business Development, Risk Management, Market Research, and Security Architecture. I’ve had the privilege of working with diverse teams and industries—ranging from tech startups to large corporations and government contracts—helping drive digital transformation, data-driven strategies, and innovative business solutions.Over the years, I’ve built a robust skill set that includes advanced proficiency in Power BI, Salesforce, HubSpot, Azure, and R Coding, enabling me to effectively analyze complex data sets, visualize insights, and present actionable recommendations to stakeholders. I thrive in fast-paced, high-stakes environments, leveraging my agile project management and scrum skills to deliver on strategic goals while maintaining the highest standards.My entrepreneurial ventures, such as SPIDER Holdings & RBTech, have further honed my leadership and strategic thinking, allowing me to successfully scale businesses, optimize cybersecurity frameworks, and pioneer tech solutions that address real-world challenges. Whether it’s launching disruptive startups or managing large-scale security protocols, I’m passionate about using technology as a catalyst for growth and efficiency.Key Achievements:Trust & Safety Expertise: As an Associate in Trust & Safety, I managed client relationships, monitored sensitive content, and ensured compliance with security protocols for military and private sector clients.Market Research: Led market research projects for IDR LLC and SREN, focusing on lead generation, customer engagement, and business strategy alignment across sectors like education and hospitality.Entrepreneurial Success: Spearheaded multiple ventures such as Night Go, AdNest Global, and Gym Go, focusing on streamlining processes. innovating solutions and leading the industry. Project Management: Successfully led cross-functional teams, ensuring timely execution of projects within budget while improving internal operations and driving customer satisfaction.With a proven track record of problem-solving, team leadership, and strategic decision-making, I’m committed to delivering measurable results that align with both business objectives and community impact. I take pride in building strong professional relationships, whether it’s through stakeholder engagement or mentoring cross-functional teams to exceed targets.I’d love to connect and discuss how we can collaborate to drive innovation, growth, and meaningful change.
-
FounderSpider RbtechMalaysia -
CeoSpider Rbtech Jul 2023 - Jan 2024Kuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaLeading SPIDER RBTech's mission to empower businesses with innovative tech solutions. Guiding our exceptional team to drive digital transformation, enhance cybersecurity, and provide strategic IT consulting. Pioneering a future where technology catalyzes growth and success. 🚀🌐 #TechLeadership #InnovationAtItsBest
-
Ceo & Co-FounderSpider Holdings Jan 2023 - Jan 2024MalaysiaRevolutionizing the travel, investment, and advertising industry!Helping everyone make the most out of their money by less spending, more savings, better earningsOur Current Projects;SPIDER PodsSPIDER AdNestSPIDER BagBuddySPIDER Gym GoSPIDER Night GoSPIDER SpinYourTrip -
Associate - Inside Sales Trust And Safety5 Zones Associates Jan 2022 - Jan 2024As an Associate in Sales and Trust & Safety at 5 Zones Associates, I played a critical role in safeguarding digital ecosystems for both private and military clients. My responsibilities spanned inside sales, security protocols, and client relationship management, ensuring the safety and integrity of platforms across various industries.
-
Market Research AnalystSilverlight Research Expert Network Aug 2022 - Nov 2022 -
Project SpecialistSpider Agency Aug 2016 - Mar 2022Worthwhile experience working with a complaint resolution system, having worked as a Project Specialist and later as Head of Strategy Operations. During my six-year tenure, I was responsible for managing and servicing clients, resolving complaints in a timely and efficient manner, and identifying and solving problems in the complaint resolution system. I also managed projects related to the system, ensuring timelines and budgets were met, and made important decisions such as implementing new policies or procedures. Effective communication with stakeholders, providing customer support, and implementing strategies to increase customer loyalty and retention were also part of my responsibilities. Finally, I was responsible for driving sales and increasing revenue through the system, while maintaining positive relationships with clients and partners. Unfortunately, the company was dissolved due to insufficient funds generation.
-
Market Research AnalystIdr Jul 2021 - Dec 2021United StatesAs a market research analyst at a market research firm, I successfully led market research projects by utilizing lead generation techniques to identify and target potential customers. I paid attention to detail to effectively analyze and interpret data, providing valuable insights to inform business decisions. I managed project timelines, ensuring projects were completed within budget and on schedule while leading cross-functional teams and ensuring all team members were aligned and working towards common goals. I collaborated with project management teams to conduct research and provide insights to inform product development decisions. I built and maintained strong business relationships with clients through effective negotiation and communication skills to understand their needs and provide solutions that met their requirements. Additionally, I implemented search engine marketing strategies to improve online visibility and drive website traffic, used digital sales and marketing techniques to increase sales and customer engagement, and used Microsoft Project and statistical data analysis to track progress and identify areas for improvement. I also led internal communication and marketing research initiatives to provide insights to the company’s strategy, utilized problem solving skills to identify and resolve issues that emerged during research projects, led project teams and delivered presentations to upper management and stakeholders, and made recommendations based on research findings. -
Resident AssistantSunway Education Group Mar 2018 - Nov 2019Kuala Lumpur, Federal Territory Of Kuala Lumpur, MalaysiaAs a Resident Assistant, I was responsible for the overall welfare and security of students within the Sunway Education Group (Monash & Sunway). This included managing a team and arranging quarterly get-together events with special themes to encourage student interaction and build a sense of community. I also organized regular meetings with both my team and the student community to address any concerns and ensure a positive living experience.I was tasked with assisting students with various matters, including but not limited to visa issues, relocation, harassment cases, and other security concerns. To do this, I actively engaged with the student community to stay informed of any discrepancies or issues they may be facing and provide them with the necessary support. Additionally, I was responsible for ensuring quality in stay by providing top of the class maintenance and restoration service through the dedicated team.As a Resident Assistant, I was able to resolve disputes among members of the community, and disputes involving members outside the community in coordination with police and other law enforcement agencies. I also ensured a smooth, hassle-free check-in and check-out process for the students by engaging with security staff to improve check and balance of unwanted practices.I had a proactive approach and regularly reported matters of concern to the Director, ensuring the safety and well-being of students at all times. In this role, I had to work with multiple departments and parties to provide an optimal living experience for the students. My ability to think strategically and tactfully helped me to excel in this role, and I was able to successfully contribute to the overall success of the Accomodation team of Sunway Education Group. -
Team LeadHonda Pakistan May 2015 - May 2016Karachi Division, Pakistan- Successfully managed the maintenance and upkeep of the store, ensuring that it was always in a clean and presentable condition, both inside and outside. This included scheduling regular cleaning, painting, and repairs as needed- Utilized cost accounting skills to effectively manage the store’s budget, ensuring that expenses were kept within budget while also maintaining the necessary inventory levels to meet customer demand- Implemented systems and procedures to ensure timely processing of orders and parts availability, reducing customer wait times and increasing customer satisfaction- Led customer service initiatives, working closely with the store’s team to ensure that customers received the best possible service. This included training the team on customer service best practices and regularly monitoring customer feedback to identify areas for improvement- Conducted regular audits of actions, resolutions, and services provided to ensure that the store was operation at the highest level of efficiency and effectiveness, and made recommendations for improvements as needed- Managed a team of 50+ mechanics in different divisions, providing guidance and direction to ensure that the team was working together effectively and efficiently. This included setting performance goals, providing regular feedback, and addressing any issues that arose.
-
Sales And Marketing ExecutiveBahria Enterprise Systems And Technologies Aug 2013 - Aug 2014PakistanAs a Sales and Marketing Executive at an IT Solutions firm, I was responsible for updating management systems and conducting market research to identify upcoming IT needs of government and new companies. I collaborated with both internal and external stakeholders to develop sales and marketing strategies. Additionally, I trained interns in the marketing division and assisted in planning and attending international exhibitions to showcase our products.One of my key responsibilities was to facilitate the transfer of technology to the Military. This involved working closely with government officials and military personnel to understand their needs and develop solutions that met their requirements. I also assisted in the digitization of military and other government records.In terms of metrics, I was able to increase sales by 15% within the first 6 months of starting my role by utilizing market research to identify new opportunities and implementing effective sales and marketing strategies. I also successfully trained and mentored 3 interns in the marketing division, resulting in a 20% increase in the efficiency of the marketing department. I also successfully attended and exhibited at 5 international IT exhibitions, resulting in the generation of 20 new leads and the closing of 3 new deals. Additionally, I was able to assist the military in digitizing over 200,000 records within 6 months. -
Sales & Marketing InternBahria Enterprise Systems And Technologies Jul 2013 - Aug 2013
-
Production AssistantFirefly Theatre And Communications Jan 2012 - Dec 2012
Usama Ahmed Junaid Education Details
-
Business Analytics -
Applied Accounting -
Business/Commerce, General
Frequently Asked Questions about Usama Ahmed Junaid
What company does Usama Ahmed Junaid work for?
Usama Ahmed Junaid works for Spider Rbtech
What is Usama Ahmed Junaid's role at the current company?
Usama Ahmed Junaid's current role is Founder.
What schools did Usama Ahmed Junaid attend?
Usama Ahmed Junaid attended Monash University, Acca, Oxford Brookes University, Monash University, Acca.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial