• Check and fill out the university’s application forms online and manually.• Coordinate with the team of student counselors.• Online submission of an accurate application to partner universities i.e., UK, USA, Canada, Australia, New Zealand and Germany• File applications and student documents in physical, and digital records and update application status on CRM.• Retrieve student documents as requested by employees and clients.• Manage the flow of documentation within the organization.• Maintain confidentially around sensitive information such as student's details and terms of the agreement.

• Answer webs inquiries to book reservations on domestic and international airlines.• Created and booked reservations as per Clients need.• Correct errors in ticket purchases and account information.• Resolve issues in a timely manner and escalate customers in need of further help.• Mentor new procedures and customer service protocols.• Maintain calm and collected attitude in all situations.• Processed reservations coordinated standbys and monitored availability.• Explained Flights policies regarding purchases cancellations and transfers.• Input accurate travel information for each ticket.• Responding to customer queries in a timely and effective manner, via phone or chat applications• Quickly learned reservation computer systems to ensure accurate processing.

• Troubleshoot closely with the team functions for smooth Operations.• Championed as the service representative for the visa applications submissions process. • Supervised applicants/teams queries on respective workstations.• Investigated the mandatory documents of applicants as per policy.• Acceptance of Value Added Service charges where applicable.• Produced accurate Data Entry, Scanning and biometric files for visa application.• Authored error-free visa applications process• Maximized best possible services to applicants within the agreed procedure.• Facilitated daily operations of the complex including all administration duties.• Formalized proper filing system, compile and organize documents.• Supervised the facility's day-to-day functioning, along with all administrative support.• Capable of working with people of different cultures and nationalities.• Assisted in psychological biometrics mainly includes face picture,fingerprints and IRIS handling daily operation from day starttill day end.- Completely documentation of applicants regarding Visa.- Perform biometrics of applicants

• Greeting customers and assigning them to a readily availablespecialist.• Engage with technicians to decide which fixes are needed and whatever solutions could be offered instead of expensiverepairs.• Resolving client complaints involved in service outputs and, ifapplicable, engaging alongside techs• Customers are being clearly informed regarding significant costsavings including warranties coverage.• Providing excellent customer service in deciding whether oneshould fix their vehicle at the dealer's facility or to turn it in.• Supervising and controlling the planning and operations of theservice department• Informs clients of services improvements and when theirvehicles are ready for collection

• From the time when customers approach until borrowed carsare delivered, congratulate customers as well as provideexceptional customer service.• Handled and evaluate automobile responses based mostly onthe client's short description and the quality of the vehicles.• Coordinated customers' concerns further into job orders thatexperts will accomplish.• Supervised the major parts that are needed from the vendorsand ensured that these turned up on time.• Improved the quality of the automotive services provided to theclients that exceeds the corporation's objectives.• Bill buyers for services rendered and collect payment from everyone of them.• Evaluated and managed service-related problems faced bycustomers for on the spot resolution.• Stay on top of client records and upload them into corporatedatabases.