Ran Engineer
Islāmābād, Pakistan
Nationwide network surveillance of RAN entities by using NOKIALAND and ZTE.•KPI monitoring of GSM/UMTS/LTE (Availability, CSSR, DCR, Cell Availability, ULDL, TDD, FDD). Operating different networking tools, NETNUMEN, NETACT, ITSM, NETCOOL.•Skillfully monitoring HUB Site, MHUB, IPAGGsites along with monitoring alarms on BSC’S/RNC’S and escalating them to respected POCs within pre-defined SLA.•Daily reporting and analysis on site level Availability, Zero traffic & EOL-AGM battery report, Energy feature reports,Genset and door open reports using MS Excel.•Managing auto, semi-auto, and manual ticketing using ticketing tools i.e. Netcool and ITSM.•Escalating outages to CO, BM and RM. With proper messages on all levels within predefined SLA and keeping record of down sites after every two hours.•Work related to incident and change management and performing pre and post checks of activities such as Rehoming & Refarming.•Giving site access on daily basis by checking the requirements. Currently performing the audit of LTE upgradation (L2100, L1800).•Familiar with office environment of multinational company Experienced project management, as directly dealing with the projects.