• Lead business development initiatives by driving large sales within the apparel industry, specializing in embroidery and screen printing services. Focused on maximizing revenue and profitability through strategic sales efforts, identifying opportunities for upselling and cross-selling to meet and exceed sales targets.• Communicate effectively with the marketing team to ensure that the website’s content is fully optimized for search engines, utilizing SEO and SEM strategies to improve visibility and organic traffic. Work closely with developers, designers, and content teams to implement changes, improve website functionality, and roll out new features.• Analyze website performance using analytics tools, tracking key metrics such as traffic, conversion rates, and bounce rates. Use these insights to make informed decisions that improve user engagement and sales.• Oversee the overall structure and performance of the e-commerce website, ensuring an optimal user experience, including the design and functionality of product categories, banners, menus, and landing pages.• Develop and execute marketing campaigns across the website, including promotions, product launches, and seasonal sales, aimed at driving traffic and increasing conversions.• Content Strategy: Coordinate with teams to ensure that all content on the website, from banners to product descriptions, is aligned with the company’s marketing goals and provides a cohesive brand message.• Oversee the entire lifecycle of purchase orders, from initial client contact to final delivery, ensuring timely and efficient processing to meet client expectations.• Build and maintain strong relationships with clients, fostering long-term partnerships that contribute to sustained business growth. (Client Relationship Management)• Identify new market opportunities and develop strategies to penetrate untapped segments, driving sustained growth and expanding the company's customer base.

Procurement Executive at The Apparel Factory, A prominent E-commerce model.• Order Fulfillment: Manage the order fulfillment process, including inventory monitoring and shipping logistics.• Utilize Magento analytics tools to track performance metrics and generate actionable insights.• Prepare regular reports on key performance indicators (KPIs) and recommend improvements.• Vendor Sourcing: Proactively sourced new vendors, expanding the company's supplier network and diversifying product offerings.• Demonstrated expertise in embroidery and screen printing services for apparel, providing accurate pricing quotes and managing purchase orders.• Proficiently handled Stripe and PayPal accounts, ensuring secure and seamless payment transactions.• Website Optimization: Implement strategies to enhance user experience and increase conversion rates. Collaborate with the marketing team to create compelling product pages and promotions.• Customer Success Management: Ensuring the success and satisfaction of our valued clients.- Cultivating trust and rapport with clients by understanding their unique needs, challenges, and objectives.- Collaborating with clients to develop customized success plans and roadmaps aligned with their business goals.• Committed to empowering the ever-evolving landscape of E-commerce through ShipStation.• Shopify Management: I maintained product listings, day-to-day operations of the ShopRealleather Shopify store ensuring accuracy, relevance, and optimization to drive visibility and sales. Although currently not engaged in day-to-day Shopify management.https://shoprealleather.com/• Digital Marketing (Plus):- Develop and execute digital marketing campaigns to drive traffic and sales.- Leverage social media platforms, email marketing, and other channels to enhance brand visibility.- Proficient in utilizing Klaviyo for strategic email marketing campaigns, optimizing customer engagement and retention through targeted communications.

• Responsible to manage inventory handling software’s like Celerant, R-Pro, ERP, SAP.• From procurement to reverse logistics, from B2B portal like Nike, Jordan, Adidas, Puma to logistics like FedEx, UPS, USPS, etc.• Responsible for preparation, documentation, and analysis of management information of key performance indicators to ensure targets set by the business area are met.• Monitor the team performance and come up with action plans to ensure that the plans agreed upon by team and business area are met on a monthly basis.• Provided monthly, quarterly and annual reports to the management regarding the team performance.• Interviewed and selected potential new team members from the list candidates recommended by the recruitment team.• Assigned all work assignments, committed the team to the work, managing the quality of the work and drives the people management activities within the team.• Applied Microsoft Power BI (Business Intelligence) proficiency to conduct in-depth analysis of business analytics, extracting meaningful insights that played a pivotal role in identifying opportunities for cost optimization and revenue enhancement, thereby contributing directly to future business profitability.• Utilized MS Power BI to develop and implement data-driven strategies across the procurement and reverse logistics functions, enhancing decision-making processes. By leveraging analytics, I identified trends, patterns, and potential risks, allowing for proactive adjustments in the supply chain, ultimately improving operational efficiency and reducing costs.• Integrated MS Power BI capabilities into the management information system, enabling the documentation and presentation of key performance indicators. This approach not only provided real-time visibility into team and business area performance but also facilitated the development of targeted action plans aimed at achieving and exceeding business profitability goals.

• Oversees team of inventory• Evaluates deliveries, shipments and product levels to improve inventory control procedures• Communicates with inventory employees to meet business goals and address personnel issues• Develops business relationships with suppliers and clients

• Manages inventory tracking system to record deliveries, shipments and stock levels• Analyzes daily product and supply levels to anticipate inventory problems and shortages• Manages deliveries and shipments to optimize operations• Generate Different reports on inventory levels• Contributes to team effort by accomplishing related results as needed

• Informs visitors by answering or reffering inquiries• Maintain security by monitoring log book and issuing visitor badges• Operate telephone calls• Maintaining billing in hospital management software

• Maintain fabric and dying programs in ERP• Maintaining data sheets for daily stocks• Monthly audit reporting