As the Director of Development, I am responsible for steering our technology initiatives and driving innovation across our solar trader and e-commerce platform. My key duties include:➔ Strategic Leadership: I provide strategic direction and leadership to the software development team, ensuring their efforts are aligned with the company's overarching goals and objectives.➔ Team Management: I manage the software development team's daily operations, including project planning, resource allocation, and performance oversight, to ensure the efficient and effective delivery of projects.➔ Product Development: I lead the end-to-end design, development, and deployment of advanced software solutions, ensuring they meet customer needs and contribute to the company's competitive edge.➔ Technology Innovation: I stay informed about emerging technologies and industry trends, fostering a culture of innovation and continuous improvement within the software development lifecycle.➔ Cross-Functional Collaboration: I work closely with departments such as operations, marketing, and finance/accounting to ensure the seamless integration and delivery of software solutions across the organization.➔ Cultivating a Balanced Work Culture: I promote a supportive work environment by advocating for work-life balance and self-management practices. I implement flexible schedules and encourage open dialogue to help team members maintain personal and professional harmony. Additionally, I foster a collaborative atmosphere, encouraging teamwork and mutual support to achieve shared objectives.

As a Project Manager, I have taken on a leadership role, overseeing complex projects from initiation to successful delivery. My responsibilities extend beyond traditional project management to include strategic team hiring, collaboration with HR on policy development, and driving business meetings to align project goals with organizational objectives.➔ Led the end-to-end execution of high-impact projects, from scoping and planning to delivery, ensuring alignment with business objectives.➔ Played a pivotal role in hiring and building high-performing teams, identifying talent needs, and conducting interviews to bring on board the right mix of skills.➔ Collaborated with HR to develop and implement policies that support project execution and team well-being, ensuring a productive and compliant work environment.➔ Conducted regular business meetings with stakeholders to discuss project progress, address challenges, and align on strategic priorities.➔ Fostered a collaborative environment by facilitating cross-functional communication and ensuring that all team members are aligned with project goals.➔ Managed resources efficiently, balancing the demands of multiple projects while maintaining a focus on quality and timeliness. Mentoring team members, and driving innovation within the team.➔ Ensured successful project outcomes by proactively identifying risks, resolving issues, and maintaining a focus on delivering value to the organization.

As an Associate Project Manager, I successfully oversaw all phases of project execution, from proposal to delivery, ensuring adherence to the project scope for online initiatives. I regularly generated and presented comprehensive progress reports to stakeholders, contributed to professional development through seminars, and enhanced team efficiency by fostering creativity and removing obstacles within the Scrum team.➔ Led and trained a team of professionals, ensuring task alignment, positive customer experiences, and high-quality control.➔ Identified and resolved technical issues within web projects, collaborating closely with technical staff to ensure successful outcomes.➔ Managed multiple projects from inception to launch, including the successful rollout of the Solar Industry Marketplace in the US.➔ Implemented and coached teams on the Scrum Framework, delivering consistent and successful results.➔ Actively resolved impediments during sprints and supported the Product Owner in backlog grooming.➔ Facilitated Scrum events, coached teams in self-organization, and promoted cross-functionality.➔ Collaborated with Product Owners and Tech Leads on project estimations, ensuring effective product backlog management and smooth project execution.

In my role as an Associate Project Coordinator, I have effectively applied Agile and Scrum methodologies to drive successful web projects. I facilitated seamless communication among stakeholders, project managers, and development teams, ensuring timely project delivery and optimal outcomes.➔ Applied Agile principles and the Scrum framework to manage and deliver web projects efficiently.➔ Facilitated daily Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective, ensuring alignment and progress towards sprint goals.➔ Documented actionable requirements from stakeholder feedback, creating user stories for the product backlog.➔ Managed resources effectively, ensuring the smooth execution of project tasks.➔ Monitored project activities, assessing progress and reporting status and performance to stakeholders.➔ Developed technical and research-based documentation, utilizing tools like Google Docs, Sheets, and Slides.➔ Demonstrated strong time management skills, planning effectively to achieve both personal and professional objectives.

⇨ Managed inbound calls with a focus on customer satisfaction.⇨ Followed structured communication scripts to ensure consistency and quality in interactions.⇨ Engaged with customers to build strong, long-lasting relationships.⇨ Identified customer needs, answered queries, and provided effective solutions or alternatives.⇨ Committed to creating positive customer experiences with each interaction.