Usama Rao Email & Phone Number

Plano, Tx, Us

Plano, Texas, United States

•Led the international sales team to significant revenue growth as an Executive.•Developed and executed successful sales strategies, achieving and surpassing targets.•Collaborated with Web Development, Data Engineering, Machine Learning, AI, Data Science, and Data Analyst teams.•Played a pivotal role in closing B2B clients for stakeholders•Adapted to technical and industry-specific jargon, utilizing tools and technologies to enhance sales operations.•Utilized marketing tools, CRMs, and various technologies for streamlined operations.•Implemented automation and project management tools to enhance team productivity.•Facilitated effective communication between stakeholders and clients.•Acquired new skills and enhanced existing ones for personal and team performance.•Collaborated with the telemarketing team, employing marketing tools and CRMs.•Updated stakeholder portfolio to drive growth.•Identified techniques to enhance sales effectiveness.•Proficient in creating detailed reports on current sales trends, competitor activities, and customer feedback to inform strategic decisions.•Demonstrated ability to effectively manage and motivate sales teams, resulting in improved performance and increased revenue.

•Performed QA on automotive dealership calls and property sales, ensuring precision in technical details to improve Sales operations.•Executed precise data entry tasks, maintaining accuracy and attention to detail.•Conducted training sessions on transcription techniques, customer service, and data entry practices.•Facilitated onboarding for new team members.•Reviewed and corrected transcriptions for clarity and accuracy.•Maintained high-quality content and formatting standards.•Developed a deep understanding of company products and services, responding promptly to inquiries and resolving issues quickly and efficiently.

•Maintained up-to-date knowledge of products offered by competitors in order to stay ahead of the competition.•Played a pivotal role in closing Affiliate marketing clients for selling insurance products.•Contacted clients and vendors regarding new business opportunities and future partnerships.•Nurtured my entrepreneurial spirit, gaining insights into business operations.•Gained hands-on experience, overseeing hiring operations and understanding business management.•Cultivated client relationships, locally and internationally, honing skills in selling and presenting.•Managed English transcription and data entry projects before transitioning to a telemarketing campaign.•Worked as a CSR in telemarketing projects, handling various campaigns.•Collaborated with investors and contractors, expanding my network.•Developed and implemented Standard Operating Procedures (SOP) to enhance efficiency.•Discovered new markets and located future opportunities for business growth.

•Transcribed diverse recordings, including automotive dealership calls and property sales.•Ensured precision in technical details of vehicle sales and service.•Executed precise and efficient data entry tasks with accuracy.•Conducted training sessions on transcription and customer service.•Facilitated onboarding for new team members.•Reviewed and corrected transcriptions for clarity and accuracy.•Maintained high-quality content and formatting standards.

Bachelor'S Degree, Software Engineering

Intermediate, Pre-Engineering

Matric, Sciences