• Offer front end client services; understanding their business needs & offering them solutions that help maximize their business returns• Develop client case documents, allocate resources & utilize effective communication tools to ensure timely service delivery• Coordinate with clients & bank credit team to maintain working relationships & enhance the service experience for clients• Monitor and supervise ongoing client service to maintain a high level of service standards & timely… Show more • Offer front end client services; understanding their business needs & offering them solutions that help maximize their business returns• Develop client case documents, allocate resources & utilize effective communication tools to ensure timely service delivery• Coordinate with clients & bank credit team to maintain working relationships & enhance the service experience for clients• Monitor and supervise ongoing client service to maintain a high level of service standards & timely delivery Show less

• Understand client business operations & offer related banking solutions to the clients, suiting their requirement• Create client case profile, prepare their case and seek approval for corporate and consumer credit funding for clients• Understand and execute banking service operations including Trade Finance and Credit Financing upon approval• Perform client management activities including account opening, account management, issuance of advances, renewal & termination of accounts