Sasit Udomwattawee Email & Phone Number

Las Vegas, Nevada, United States

• Research emerging technologies to decide if installing them can increase the organization’s efficiency and effectiveness• Devise ways to add new functionality to existing computer systems• Work with team members to build and implement IT systems for the organization• Perform routine maintenance on software and hardware on physical or virtual environment• Conduct testing to ensure that the systems work as expected

Las Vegas, Nevada, United States

• Perform basic systems security administration functions, including creating customer profiles and accounts• Monitor and manage system resources, including CPU usage, disk usage, and response times to maintain operating efficiency• Write or modify basic scripts to resolve performance problems and automate systems administration tasks• Maintain system documentation and logs• Perform or assist in troubleshooting and diagnosing production problems; corrects identified problems• Perform systems administration functions for the District wide e-mail system• Maintain application security, event investigations and compliance enforcement. Review personnel conduct in relation to data protection• Administer secure links with public key encryption, anti-virus, user authentication and intrusion detection• Provide monitoring and primary response and intervention for information technology related security incidents and violations• Manage and support secure Virtual Private Networks (VPNs)• Document LAN network related policies and procedures including security• Implement and maintain HIPAA requirements• Keep current with new Information Technology Security protocols, applicable laws and regulations

Bangkok, Bangkok City, Thailand

• Hands‐on experience on AWS infrastructure toward failover, high‐availability with AWS services, AWS networking and security concepts: Route table, VPC and Identity management IAM. • Manage Windows Group Policy for VDI workstation with Windows Server 2019 Active DirectoryServer. Configure and administrate critical IT infrastructure: WebEx, PaloAlto, Office 365, Google G‐Suite, DNS, DHCP, Virtual Private Networks VPNs, and Internet Proxy service.• Experience with VMware in both Windows Server and Linux environment with Windows Server 2012/2016/2019, Ubuntu, CentOS Linux distribution. • Setting up an working environment for developers utilized cPanel, Virtualmin, Docker, Docker‐Compose, Ansible, LAMP Stack, and MEAN Stack.• Monitoring system resource utilization for both Windows and Linux environment with Nagios open source tool. Document AWS cloud infrastructure and network diagram related policies and procedures including security. Conceptual concept of DEVOPS immutable infrastructure and Infrastructure as Code IaC with Kubernetes, and Docker‐Swarm.

Las Vegas, Nevada, United States

• Performing all on site installation, repair, maintenance, and test tasks for HP 9020 series AIO printers and NAS installation project under CompuCom's AERO project work procedures.• Providing IT service and customer support during field visits for over 30 State Farm offices around Las Vegas area.• Coordinating with project manager to find new and efficient ways to reschedule with customer.• Diagnosing errors or technical problems and determining proper solutions.

Bangkok Metropolitan Area, Thailand

• Supported Sales teams to identify areas of opportunity and develop AWS solutions that focused on service growth within key accounts.• Advanced knowledge in AWS services like VPC, EC2, S3, ELB, EBS, RDS, Route 53, and CloudWatch.• Recommended cost reductions and process improvements for customers with AWS Well-Architected Framework.• Enhanced Microsoft SQL Server 2016 availability for customer with AWS RDS with Multi-AZ Deployments.• Experienced with Installations of MS SQL server, IIS server, and Apache web server.

Bangkok Metropolitan Area, Thailand

• Designed recommended and implemented appropriate level of MS Dynamics NAV solutions and enhancements to ensure improvement in system reliability and performance.• Strong handed on administration experience on Windows 2012R2 server - Forest, Domain trust, AD, DNS, DHCP, Group Policy, Windows folder security, and permission.• Programed and oversaw of applications and systems using SQL query, Docker, LAMP stack and other evolving technologies.• Followed change management procedures and provided input to execute change management.• Established Nagios monitoring to proactively track incidents and saved $20K a year.

Bangkok Metropolitan Area, Thailand

• Campaigned with the Account Management team (Owner of the Account) and Pre-sales team to identify sales opportunity of MFEC Information Security solutions.• Secured end-to-end process of Thales HSM and Office 365 Advanced Threat Protection (ATP) project from planning, execution up until delivery.• Participated in regular 24x7 on-call rotations and coordinated with the offshore team for nighttime scheduled activities.

Samut Prakan, Thailand

• Supported VMware, specifically ESX VSphere 6 to monitor cluster performance, optimize the server environment, diagnose and resolve production issues amongst 2 Data Centers and over 200 virtual servers • Performed V2V and P2V of VM’s besides coordinating with global IT team to implement VM solutions. • Led day-to-day activities of Administrators team, including supervising, prioritizing and assigning tasks to ensure that the team’s resources are effectively managed.• Implemented and ensured compliance of IT Security measures according to regional, local and ISO27001 IT Security policies.

Bangkok Metropolitan Area, Thailand

• Provided support to 50 users in Bangkok Office, managing and maintaining local area network, servers, desktop clients and telecommunications equipment.• Assisted and kept close liaison with local, APAC regional in relations to the implementation of standards, upgrading systems and supporting IP Phone projects in different phases.• Worked with Cisco EUC partners during IP Phone project rollouts to ensure smooth migrations and implementations in under 1 month.

Bangkok Thailand

• Managed over 300+ VMware 5.5 virtual servers consisted of Windows 2008 R2 & 2012R2 and CentOS 6/7.• Authorized VPN user with Juniper MAG2600 and Active Directory by resetting passwords, unlocking accounts, adding users, and Group Policy.• Designed, planned and implemented Exchange 2010 SP3 and O365 hybrid environment.• Expanded third level support to 1,500 users and acted as task leader for corporate projects.• Mentored the performance of 5 cross-functional technical staff members and enforced deadlines to ensure fulfillment of specifications.

Bangkok, Thailand

• Closed 95% of trouble tickets on the first call without escalation.• Documented all technical issues, highlight steps taken to remediate problems.• Provided support in resolving PC, printer and network problems either directly or by phone.

Las Vegas, Nevada Area

• Diagnosed and troubleshoot IT hardware/software/ OS for employees in the company.• Maintained all computer and networking equipment for IT warehouse.• Created and modified accounts, security groups in Active Directory and Exchange 2010.• Supported 900+ users locally, and remotely support for 2500+ employees worldwide.

Bachelor Of Science In Informatics, Cyber Security, 3.25

Activities and Societies: Upsilon Pi Epsilon

Associate’S Degree, General, 3.459

High School Diploma, Arts / Mathematics Section

Activities and Societies: School house prefect at grade 12, Lead violist for school orchestra