Nikki Pampalone Email and Phone Number

Nikki Pampalone is a Senior Director, Customer Experience at Nationwide. They possess expertise in user experience, information architecture, user experience design, user centered design, usability testing and 32 more skills. Colleagues describe them as "Nikki is an excellent UX strategist and Manager with multi-disciplinary skill set. If you ask me to describe Nikki in one word, the word that comes to my mind is “Emphatic”. She is a great listener. She is genuinely a nice person. She connects easily and has a great professional attitude and excellent work ethic. I would be happy to partner with her anytime to work on any UX problems. I am really fortunate to know her and worked with her." and "I worked with Nikki on the NW.com redesign. She joined the project and Nationwide when the project was transitioning from a re-skin to a full blown redesign. She whipped us into shape! Nikki brought her extensive digital strategy expertise and love of the user-centered design process. She challenged the existing decisions and ensured that we focused on the problems that user need dictated. She facilitated collaboration and helped to ensure that all of our internal business partners were in alignment. I look forward to working with Nikki again soon. Projects are infinitely stronger having her involved and she's a delight!"