Advising hotels owner and ownership group on technology requirements for today hospitality industry and need for brands

I have reviewed the responsibilities and tasks below:- Managing the complete sales cycle for large and complex business opportunities with top HSP VARs- Overseeing mid-tier HSP VARs and growing their business- Handling order flow, including special price approvals, sales operations, logistics, and distribution- Maintaining CRM hygiene and managing the sales pipeline- Working with the renewals team for hospitality customers via HSP partners- Selling a range of products/services, including Cloud Wi-Fi subscriptions and IoT portfolio- Ensuring hospitality partners receive necessary support from pre-sales to post-sales stagesAdditionally:- Supporting the reseller communication channel- Forecasting sales and identifying new business opportunities- Routing qualified opportunities to the appropriate sales team members- Managing the lead database for specific hospitality customers- Communicating brand identity and corporate positioning- Developing positive relationships with partners- Working with partners to develop sale proposals, quotations, and pricing- Keeping current with latest marketplace developments and competitor activities- Assisting in partner marketing activities- Sourcing new sales opportunities and managing reporting- Teaming with channel partners to build pipeline and close deals

Inside Hospitality Partner account managerCompany Name RuckusDates Employed Sep 2016 – Present Employment Duration 1 yr 4 mosLocation Tempe•Be required to manage the flow of information from end users and partners, coordinate sales activities and billing, and interface cross-functionally (both internally and externally) to ensure success. The ability to interface with the appropriate technical resources to acquire answers and resolutions to issues as they may arise in the process of flowing leads into the sales pipeline (eg Professional Services, Inside SE’s, contractors)•Support the reseller communication channel throughout the sales interval.Manage sales pipeline, forecast weekly, monthly and quarterly sales and identify new business opportunities• Route qualified opportunities to the appropriate sales team members for further development and closure (as needed)• Manage the lead database on a project-by-project basis as it relates to specific hospitality customers and hotel groups• Make outbound follow-up calls to existing customers via telephone and e-mail, cross-sell, up-sell and overcome objections of prospective customers• Appropriately communicate brand identity and corporate positioning• Develop positive working relationship with partners to build business• Work with partners to develop sale proposals, quotations, and pricings• Communicate up-to-date information about new products and enhancements to partners• Stay current with latest developments in marketplace and competitor activities• Assist in partner marketing activities such as campaigns and other promotional activities• Source new sales opportunities through inbound lead follow-up and outbound calls and emails• Manage reporting and updating of partner accounts and end user prospects with timely and accurate information in Customer Relationship Management system (Sales force)•Team with channel partners to build pipeline and close deals as required

•Be required to manage the flow of information from end users and partners, coordinate sales activities and billing, and interface cross-functionally (both internally and externally) to ensure success. The ability to interface with the appropriate technical resources to acquire answers and resolutions to issues as they may arise in the process of flowing leads into the sales pipeline (eg Professional Services, Inside SE’s, contractors) •Support the reseller communication channel throughout the sales interval. Manage sales pipeline, forecast weekly, monthly and quarterly sales and identify new business opportunities• Route qualified opportunities to the appropriate sales team members for further development and closure (as needed)• Manage the lead database on a project-by-project basis as it relates to specific hospitality customers and hotel groups• Make outbound follow-up calls to existing customers via telephone and e-mail, cross-sell, up-sell and overcome objections of prospective customers• Appropriately communicate brand identity and corporate positioning• Develop positive working relationship with partners to build business• Work with partners to develop sale proposals, quotations, and pricings• Communicate up-to-date information about new products and enhancements to partners• Stay current with latest developments in marketplace and competitor activities• Assist in partner marketing activities such as campaigns and other promotional activities • Source new sales opportunities through inbound lead follow-up and outbound calls and emails• Manage reporting and updating of partner accounts and end user prospects with timely and accurate information in Customer Relationship Management system (Sales force)•Team with channel partners to build pipeline and close deals as required

Support several sales team members located throughout the territory. They will be active participants in territory and account planning to support the team and will be the future candidate pool for transition into higher level sales roles.•Generate and qualify leads through proper means (cold calling, phone campaigns, email actions, etc.) as agreed with management.•Develop and call on campaigns that are tied to Ruckus core verticals to support pipeline growth.

Be required to manage the flow of information from end-users and partners, coordinate sales activities and billing, and interface cross-functionally (both internally and externally) to ensure success. The ability to interface with the appropriate technical resources to acquire answers and resolutions to issues as they may arise in the process of flowing leads into the sales pipeline (eg Professional Services, Inside SE’s, contractors)•Support the reseller communication channel throughout the sales interval.Manage sales pipeline, forecast weekly, monthly and quarterly sales and identify new business opportunities• Route qualified opportunities to the appropriate sales team members for further development and closure (as needed)• Manage the lead database on a project-by-project basis as it relates to specific hospitality customers and hotel groups• Make outbound follow-up calls to existing customers via telephone and e-mail, cross-sell, up-sell and overcome objections of prospective customers• Appropriately communicate brand identity and corporate positioning• Develop a positive working relationship with partners to build business• Work with partners to develop sale proposals, quotations, and pricings• Communicate up-to-date information about new products and enhancements to partners• Stay current with latest developments in marketplace and competitor activities• Assist in partner marketing activities such as campaigns and other promotional activities• Source new sales opportunities through inbound lead follow-up and outbound calls and emails• Manage reporting and updating of partner accounts and end-user prospects with timely and accurate information in the Customer Relationship Management system (Salesforce)•Team with channel partners to build pipeline and close deals as required

Providing support and technical help to customers with their Apple products with a greater emphasis on the Mac Computers. In addition to providing software and hardware support,I help in physical hardware repair as well.Helped in guiding customers to products which best suited their individual and business needs and desires .Provided support and technical help to customers with iOS mobile devices. (iPhone, iPod, iPad). Trained individuals on different aspects of Apple devices. Migrated data from customers existing Personal Computers to their newly purchased Macs.Ability to handle the full lifecycle recruiting process from business development to recruitingNetwork Admin/Engineer (switches, routers), VMware,Infrastructure: System Administration (Windows, Liunx, Unix), Desktop Support, Help Desk, PC Tech.Contacting Customer and business, Basic PC repairs, PC Installations, Network setup, Network configuration, Replacing complete system and upgrades. First and second line of support, PC and Mac and network-based computing solutions, administer networks and provide user support for network related issues, provide technical support for network operating systems. Plan and manage all aspects of network/desktop connectivity and reliability. Install, configure, maintain, and troubleshoot network hardware and desktop systems, and ensure backup and recovery processes and procedures are in place Account management for third party companies with there products. ISP support and customer relations. In-depth understanding of standard Internet protocols FTP, HTTP, HTTPS, DNS, SMTP, Strong understanding of 802.11a/b/g networking, Experience with network monitoring systems. Proficiency with Windows and communication protocols and apple Mac. Also included market researchSupply chain management for the company , Network design and supply of hardware and configuration of system ,including windows based and mac .

Research in varicaps diodes.

Retail sale of Electronic product includeing computers , laptop, hifi system and cell phone contract .Sale of cover care ( insurance ) on product .Advise Clients on product and usages .Work with client for credit purchase and credit approval. Included repair on computer and organise repair on other product .Awarded 3ed place for sales person of the south west region in 2001